Welcome – Take your next step with a Swisscom Academy training course
Swisscom Academy is the Swisscom training provider and your companion in the digital world. Whether you are a beginner or experienced user – we’ll show you how to get even more from your smartphone, tablet and other devices in your daily life. The practical courses are run by skilled trainers and usually take place in groups.
Courses
First choose a course, then a date and finally enter your details. You can also book several courses at the same time. Happy browsing!
1. Select subject
2. Choose device
3. Select module
4. Course description
iPhone - Module 1
Using an iPhone isn’t difficult – but it is a challenge for people without a technical grounding. iPhone Module 1 takes you through the first steps with your smartphone. Find out more about iPhone applications, key basic settings and how to set them yourself. Your expert trainers will also show you how to save contacts on your iPhone, make calls and text. This practical course includes targeted exercises, giving you the chance to try out what you have learned.
How you benefit
- You know the answer to the question “What is a smartphone?”
- You can customise settings and are familiar with useful aids
- You know how to save iPhone contacts and make calls
- You can text with the iPhone SMS
- You know tricks to make typing on the iPhone easier
Target group
You own an iPhone but have never used one before. You would like to get started with your smartphone in the course. No prior knowledge is required to attend this course.
Bring with you
Bring your fully charged iPhone with you to the course.
Duration
2 hours
Group size
8 People
Price
4. Course description
iPhone - Module 2
Smartphones are mini multifunction devices that can do far more than make calls and text. In iPhone Module 2 you learn how your smartphone functions as a digital camera and how to use your photos and share them with friends. With expert Swisscom Academy trainers, you explore the app world and learn how to install and use these useful aids via WLAN. This practical course includes targeted exercises, giving you the chance to try out what you have learned.
How you benefit
- You can use the cameras and take photos
- You know how to use and share photos with friends
- You can connect to and use WLAN
- You know how to install and use apps
Target group
You own an iPhone and know the basics (iPhone Module 1). You would like to take advantage of the many functions of your iPhone and use the course to extend your knowledge of cameras, apps and WLAN.
Bring with you
Bring your fully charged iPhone with you to the course. You also need an Apple-ID and password.
Duration
2 hours
Group size
8 People
Price
4. Course description
iPhone - Module 3
Your iPhone saves all key data such as contacts, photos or appointments and, if set correctly, can also be a handy helpmate abroad. iPhone Module 3 shows you how to save your data in the iCloud, synchronise it on the PC and create a backup. Our expert trainers also show you the most important roaming settings and give you tips on how to keep track of costs when using your smartphone abroad. This practical course includes targeted exercises, giving you the chance to try out what you have learned.
How you benefit
- You can read QR codes
- You know how to use your iPhone abroad and keep costs under control
- You can save photos and transfer them to your PC
- You know how to protect personal data on your device and create a backup
- You know practical apps and can use them on your own
Target group
You own an iPhone and are well-grounded in the use of your device (iPhone Modules 1 and 2). You would like to use your iPhone securely and competently and extend your knowledge of data protection, synchronisation and smartphone use abroad in the course.
Bring with you
Bring your fully charged iPhone with you to the course. You also need an Apple-ID and password.
Duration
2 hours
Group size
8 People
Price
4. Course description
iPhone workshop
Your iPhone is a device with many functions. Questions are bound to crop up that you cannot answer yourself. In the iPhone workshop, participants decide on the course content and focus on their personal issues. Expert trainers answer questions in small groups and help customise devices to personal needs.
How you benefit
- You find answers to your specific iPhone questions
- You can make better use of iPhone for your personal needs
Target group
You own an iPhone and are well-grounded in the use of your device (iPhone Modules 1 – 3). You have specific questions that are not addressed in any course or you want to explore a topic in greater depth.
Bring with you
Bring your fully charged iPhone with you to the course. You also need an Apple-ID and password. The workshop covers three specific topics per participant, which they have prepared at home.
Duration
2 hours
Group size
4 people
Price
4. Course description
WhatsApp & Co.
Smartphones open up new ways to communicate. Thanks to useful apps you can communicate and stay in touch with friends and family for free. Find out more about communication with WhatsApp in the course and discover settings and new functions. Our expert trainers also provide an introduction into social media like Instagram and Facebook.
How you benefit
- You know how to send messages and photos via WhatsApp
- You can create group chats in WhatsApp
- You’re familiar with WhatsApp's key settings
- You know how to make phone calls via Skype, to people at home and abroad
- You get an insight into social media such as Instagram and Facebook
Target group
You own a smartphone and are well-grounded in the use of your device (Android Phone Modules 1 – 3). You would like to benefit from new functions, extend your knowledge of WhatsApp and gain an insight into social media.
Bring with you
Bring your fully charged smartphone with you to the course. You also need an Apple ID or Google account and your e-mail address plus password.
Duration
2 hours
Group size
8 people
Price
3. Select module
4. Course description
Android phone Module 1
Using an android phone isn’t difficult – but it is a challenge for people without a technical grounding. Android phone Module 1 takes you through the first steps with your smartphone. Find out more about android phone applications, key basic settings and how to set them yourself. Your expert trainers will also show you how to save contacts on your smartphone, make calls and text. This practical course includes targeted exercises, giving you the chance to try out what you have learned.
How you benefit
- You know the answer to the question “What is a smartphone?”
- You can customise settings and are familiar with useful aids
- You know how to save phone contacts and make calls
- You can text with the phone SMS
- You know tricks to make typing on the phone easier
Target group
You own an android phone but have never used one before. You would like to get started with your smartphone in the course. No prior knowledge is required to attend this course.
Bring with you
Bring your fully charged android phone with you to the course.
Duration
2 hours
Group size
8 people
Price
4. Course description
Android phone Module 2
Smartphones are mini multifunction devices that can do far more than make calls and text. In Android phone Module 2 you learn how your smartphone functions as a digital camera and how to use your photos and share them with friends. With expert Swisscom Academy trainers, you explore the app world and learn how to install and use these useful aids via WLAN. This practical course includes targeted exercises, giving you the chance to try out what you have learned.
How you benefit
- You can use the cameras and take photos
- You know how to use and share photos with friends
- You can connect to and use WLAN
- You know how to install and use apps
Target group
You own an android phone and know the basics (Android phone Module 1). You would like to take advantage of the many functions of your smartphone and use the course to extend your knowledge of cameras, apps and WLAN.
Bring with you
Bring your fully charged android phone with you to the course. You also need a Google Account and password.
Duration
2 hours
Group size
8 people
Price
4. Course description
Android phone Module 3
Your android phone saves all key data such as contacts, photos or appointments and, if set correctly, can also be a handy helpmate abroad. Android phone Module 3 shows you how to save your data in the Cloud, synchronise it on the PC and create a backup. Our expert trainers also show you the most important roaming settings and give you tips on how to keep track of costs when using your smartphone abroad. This practical course includes targeted exercises, giving you the chance to try out what you have learned.
How you benefit
- You can read QR codes
- You know how to use your phone abroad and keep costs under control
- You can save photos and transfer them to your PC
- You know how to protect personal data on your device and create a backup
- You know practical apps and can use them on your own
Target group
You own an android phone and are well-grounded in the use of your device (Android phone Modules 1 and 2). You would like to use your phone securely and competently and extend your knowledge of data protection, synchronisation and smartphone use abroad in the course.
Bring with you
Bring your fully charged android phone with you to the course. You also need a Google Account and password.
Duration
2 hours
Group size:
8 people
Price
4. Course description
Android phone workshop
Your android phone is a device with many functions. Questions are bound to crop up that you cannot answer yourself. In the android phone workshop, participants decide on the course content and focus on their personal issues. Expert trainers answer questions in small groups and help customise devices to personal needs.
How you benefit
- You find answers to your specific android phone questions
- You can make better use of android phone for your personal needs
Target group
You own an android phone and are well-grounded in the use of your device (Android phone Modules 1 – 3). You have specific questions that are not addressed in any course or you want to explore a topic in greater depth.
Bring with you
Bring your fully charged android phone with you to the course. You also need a Google Account and password. The workshop covers three specific topics per participant, which they have prepared at home.
Duration
2 hours
Group size
4 people
Price
4. Course description
WhatsApp & Co.
Smartphones open up new ways to communicate. Thanks to useful apps you can communicate and stay in touch with friends and family for free. Find out more about communication with WhatsApp in the course and discover settings and new functions. Our expert trainers also provide an introduction into social media like Instagram and Facebook.
How you benefit
- You know how to send messages and photos via WhatsApp
- You can create group chats in WhatsApp
- You’re familiar with WhatsApp's key settings
- You know how to make phone calls via Skype, to people at home and abroad
- You get an insight into social media such as Instagram and Facebook
Target group
You own a smartphone and are well-grounded in the use of your device (Android Phone Modules 1 – 3). You would like to benefit from new functions, extend your knowledge of WhatsApp and gain an insight into social media.
Bring with you
Bring your fully charged smartphone with you to the course. You also need an Apple ID or Google account and your e-mail address plus password.
Duration
2 hours
Group size
8 people
Price
2. Choose device
3. Select module
4. Course description
iPad Module 1
Using an iPad isn’t difficult – but it is a challenge for people without a technical grounding. iPad Module 1 takes you through the first steps with your iPad. Find out more about iPad applications, key basic settings and how to set them yourself. Our expert trainers also show you how to surf on your iPad, read the newspaper online and shop. This practical course includes targeted exercises, giving you the chance to try out what you have learned.
How you benefit
- You can customise settings and familiarise yourself with useful aids
- You know how to surf in the Internet and find information
- You can read various newspapers online
- You know how to shop online
Target group
You own an iPad but have never used one before. You would like to get started with your iPad in the course. No prior knowledge is required to attend this course.
Bring with you
Bring your fully charged iPad with you to the course.
Duration
2 hours
Group size
8 people
Price
4. Course description
iPad Module 2
Your tablet is a small lightweight multifunction device and genuine alternative to a conventional computer. iPad Module 2 shows you how to write e-mails on your tablet, install apps and save data in the cloud. Our expert trainers also show you the difference between WLAN and mobile data and how to use them. This practical course includes targeted exercises, giving you the chance to try out what you have learned.
How you benefit
- You learn the difference between WLAN and mobile data
- You know how to install and use apps
- You can synchronise your tablet with iCloud
- You know how to write and receive e-mails
Target group
You own an iPad and know the basics (iPad Module 1). You would like to benefit from the many functions of your iPad and use the course to deepen your knowledge of e-mails, apps and WLAN.
Bring with you
Bring your fully charged iPad with you to the course. You also need your Email address, an Apple-ID and password.
Duration
2 hours
Group size
8 people
Price
4. Course description
iPad Modul 3
Your iPad also serves as photo album and calendar and comes with a host of useful apps for daily use. Android Phone Module 3 shows you how to use the calendar and organise and present your best pictures on your tablet. Explore the world of apps with our expert trainers and discover these practical aids for daily life. This practical course includes targeted exercises, giving you the chance to try out what you have learned.
How you benefit
- You know how to organise and present photos on your tablet
- You can manage your calendar on your iPad
- You know practical apps and can organise them
Target group
You own an iPad and are well-grounded in the use of your device (iPad Modules 1 and 2). You would like to use your tablet more in daily life and extend your knowledge of photo presentation, calendar and apps in the course.
Bring with you
Bring your fully charged iPad with you to the course. You also need your Email address, an Apple-ID and password.
Duration
2 hours
Group size
8 people
Kosten
4. Course description
iPad workshop
Your iPad is a device with many functions. Questions are bound to crop up that you cannot answer yourself. In the iPad workshop, participants decide on the course content and focus on their personal issues. Expert trainers answer questions in small groups and help customise devices to personal needs.
How you benefit
- You find answers to your specific iPad questions
- You can make better use of iPad for your personal needs
Target group
You own an iPad and are well-grounded in the use of your device (iPad Modules 1 – 3). You have specific questions that are not addressed in any course or you want to explore a topic in greater depth.
Bring with you
Bring your fully charged iPad with you to the course. You also need an Apple-ID and password. The workshop covers three specific topics per participant, which they have prepared at home.
Duration
2 hours
Group size
4 people
Price
3. Select module
4. Course description
Android tablet Module 1
Using a tablet isn’t difficult – but it is a challenge for people without a technical grounding. Android tablet Module 1 takes you through the first steps with your tablet. Find out more about android tablet applications, key basic settings and how to set them yourself. Our expert trainers also show you how to surf on your tablet, read the newspaper online and shop. This practical course includes targeted exercises, giving you the chance to try out what you have learned.
How you benefit
- You can customise settings and familiarise yourself with useful aids
- You know how to surf in the Internet and find information
- You can read various newspapers online
- You know how to shop online
Target group
You own an android tablet but have never used one before. You would like to get started with your tablet in the course. No prior knowledge is required to attend this course.
Bring with you
Bring your fully charged android tablet with you to the course.
Duration
2 hours
Group size
8 people
Price
4. Course description
Android tablet Module 2
Your tablet is a small lightweight multifunction device and genuine alternative to a conventional computer. Android tablet Module 2 shows you how to write e-mails on your tablet, install apps and save data in the cloud. Our expert trainers also show you the difference between WLAN and mobile data and how to use them. This practical course includes targeted exercises, giving you the chance to try out what you have learned.
How you benefit
- You learn the difference between WLAN and mobile data
- You know how to install and use apps
- You can synchronise your tablet with iCloud
- You know how to write and receive e-mails
Target group
You own an android tablet and know the basics (Android tablet Module 1). You would like to benefit from the many functions of your tablet and use the course to deepen your knowledge of e-mails, apps and WLAN.
Bring with you
Bring your fully charged android tablet with you to the course. You also need your Email address, a Google Account and password.
Duration
2 hours
Group size
8 people
Price
4. Course description
Android tablet Module 3
Your tablet also serves as photo album and calendar and comes with a host of useful apps for daily use. Android Phone Module 3 shows you how to use the calendar and organise and present your best pictures on your tablet. Explore the world of apps with our expert trainers and discover these practical aids for daily life. This practical course includes targeted exercises, giving you the chance to try out what you have learned.
How you benefit
- You know how to organise and present photos on your tablet
- You can manage your calendar on your tablet
- You know practical apps and can organise them
Target group
You own an android tablet and are well-grounded in the use of your device (Android tablet Modules 1 and 2). You would like to use your tablet more in daily life and extend your knowledge of photo presentation, calendar and apps in the course.
Bring with you
Bring your fully charged android tablet with you to the course. You also need your Email address, a Google Account and password.
Duration
2 hours
Group size
8 people
Price
4. Course description
Android Tablet workshop
Your tablet is a device with many functions. Questions are bound to crop up that you cannot answer yourself. In the Android Tablet workshop, participants decide on the course content and focus on their personal issues. Expert trainers answer questions in small groups and help customise devices to personal needs.
How you benefit
- You find answers to your specific tablet questions
- You can make better use of tablet for your personal needs
Target group
You own an Android tablet and are well-grounded in the use of your device (Android Tablet Modules 1 – 3). You have specific questions that are not addressed in any course or you want to explore a topic in greater depth.
Bring with you
Bring your fully charged tablet with you to the course. You also need a Google Account and password. The workshop covers three specific topics per participant, which they have prepared at home.
Duration
2 hours
Group size
4 people
Price
2. Select course
3. Course description
Swisscom TV 2.0
Thanks to practical functions and a variety of channels Swisscom TV 2.0 brings you great entertainment directly to your home. You discover functions step-by-step and get to grips with menu keys and recording, Replay and Live Pause functions in the Swisscom TV 2.0 course. Our expert trainers also show you how to hire films and Sport Live Events and watch TV on the move using the app.
How you benefit
- You know the remote control and menu key functions
- You know how to operate the TV Guide
- You can record and replay programmes
- You know how to use Live Pause and the Replay function
- You can hire and call up films and Live Sport Events
- You know the picture-in-picture function
Target group
You have Swisscom TV 2.0 and would like to know about its functions and settings. No prior knowledge is required to attend this course.
Duration
1 hour
Group size
8 people
Price
3. Course description
New fixed network telephony
Swisscom is changing over to All IP, providing you with new benefits. Discover useful functions and settings of the new fixed network telephony in a step-by-step demo. Our expert trainers show you how to block annoying advertising calls and take calls on the move. You also find out more about HD sound quality and free calls in the Swiss network.
How you benefit
- You know how to block advertising calls
- You are familiar with the benefits of HD sound quality
- You are familiar with caller identification on the display
- You can take fixed network calls on the move
- You know that you can make free calls in all Swiss networks
Target group
You already own a HD-Phone and would like to know about its functions and settings. Or you are about to change to one and would like to try out the new functions in advance. No prior knowledge is required to attend this course.
Duration
1 hour
Group size
8 people
Price
3. Course description
Swisscom myCloud
Save your best memories with Swisscom myCloud on Swiss servers. Discover how to save and organise your smartphone photos in the cloud and access them anywhere in this practical course. Our expert trainers also show you diverse editing options, plus how to share photos with friends and family and present them on Swisscom TV.
How you benefit
- You can set up and use Swisscom myCloud on your smartphone
- You know how to automatically save photos and access them anywhere
- You can automatically organise your favourite content
- You know how to edit images creatively
- You can share memories with family and friends and present them effectively
Target group
You would like to use Swisscom myCloud and save your photos in the cloud in the future. Or you already use Swisscom myCloud and would like to know about its functions and settings. No prior knowledge is required to attend this course.
Bring with you
Bring your fully charged smartphone with you to the course and install the Swisscom myCloud app on your device in advance. Register with Swisscom myCloud before attending the course. You need your e-mail address and password for the course.
Duration
2 hours
Group size
8 people
Price
2. Select course
3. Course description
Buy tickets with SBB Mobile
Use your smartphone as your personal ticket machine at home and on the move. Find out all about the new SBB Mobile app in the course. Our expert trainers show you how to view timetables and buy tickets quickly and easily via the app so you can take advantage of discount tickets and avoid queuing at the counter in the future. This practical course includes targeted exercises, giving you the chance to try out what you have learned.
How you benefit
- You know the benefits of the new SBB Mobile app
- You know how to view timetables
- You can buy tickets with the app without any help
- You know which security aspects need to be considered when buying tickets
Target group
You own a smartphone and are well-grounded in the use of your device ( Modules 1 – 3). You would like to use your smartphone to view timetables and buy tickets and find out more about these functions.
Bring with you
Bring your fully charged smartphone with you to the course and install the SBB Mobile app on your device in advance. Create an SBB Login. Click below for the login registration form: https://www.sbb.ch/ticketshop/b2c/sprache.do?en
All course participants receive a voucher worth CHF 5.– for the purchase of their next ticket.
Duration
2 hours
Group size
10 people
Price
3. Course description
Using your smartphone abroad
Use your smartphone abroad without a care. Discover inexpensive ways to surf, communicate and use the best travel apps around the world. Swisscom Academy’s expert trainers also explain how you can find your way around abroad on maps without a data connection and how to navigate with your smartphone. After attending the course, you can enjoy using your smartphone abroad without the worry of cost traps.
How you benefit
- You know how to control mobile communication costs abroad
- You are familiar with surfing options abroad (roaming and WLAN)
- You know how to use offline maps and are familiar with navigation apps
- You are familiar with travel apps, ensuring carefree holidays
Target group
You own a smartphone and are well-grounded in the use of your device ( Modules 1 – 3). In the future you would also like to use your smartphone abroad without worrying – and find out more about roaming, navigation and travel apps.
Duration
2 hours
Group size
8 people
Price
2. Select course
3. Course description
Editing photos on your smartphone
Make the most of your best memories. Find out how to edit and creatively enhance your smartphone photos in the course. Our expert trainers show you the main aspects of image editing step-by-step; they explain how to create collages with apps and enhance photos with text and frames.
How you benefit
- You are familiar with various photo editing apps
- You can edit your photos with apps without any help
- You know how to enhance photos with text and frames
- You can create and share pretty collages
Target group
You own a smartphone and are well-grounded in the use of your device (Android Phone Modules 1 – 3). You would like to find out more about photo editing apps and extend your knowledge of image editing.
Bring with you
Bring your fully charged smartphone with you to the course. You also need an Apple ID or Google account and your e-mail address plus password.
Duration
2 hours
Group size
8 people
Price
3. Course description
Video workshop mobile
Your smartphone is a fully fledged production studio for all kinds of videos. Find out how to make high-quality films with the right tools in the workshop. Swisscom Academy trainers teach you how to film with your smartphone: from the initial idea to production and cutting. Various tools are available to help you. After the workshop you will be able to produce more targeted, expert videos of everyday scenes and have more fun at the same time.
How you benefit
- You are familiar with the basics of smartphone video production
- You know and can tackle the different phases of film production
✓ Developing the idea/script
✓ Pre-production: shoot preparation
✓ Production: shooting the rough sequences
✓ Post-production: editing the film material
- You know how to use accessories like tripods, microphones and lenses
Target group
You are passionate about filming and would like to find out more about smartphone video production. You own an iPhone and are already well-grounded in the use of your device.
Bring with you
Bring your fully charged smartphone with you to the course. The workshop is for iOS-users only.
Duration
3 hours
Group size
10 people
Price
2. Select course
3. Course description
Swisscom myCloud
Save your best memories with Swisscom myCloud on Swiss servers. Discover how to save and organise your smartphone photos in the cloud and access them anywhere in this practical course. Our expert trainers also show you diverse editing options, plus how to share photos with friends and family and present them on Swisscom TV.
How you benefit
- You can set up and use Swisscom myCloud on your smartphone
- You know how to automatically save photos and access them anywhere
- You can automatically organise your favourite content
- You know how to edit images creatively
- You can share memories with family and friends and present them effectively
Target group
You would like to use Swisscom myCloud and save your photos in the cloud in the future. Or you already use Swisscom myCloud and would like to know about its functions and settings. No prior knowledge is required to attend this course.
Bring with you
Bring your fully charged smartphone with you to the course and install the Swisscom myCloud app on your device in advance. Register with Swisscom myCloud before attending the course. You need your e-mail address and password for the course.
Duration
2 hours
Group size
8 people
Price
2. Select course
3. Course description
3D print workshop
Experience 3D printers in action and let the experts show you the latest options available. Find out interesting facts about the history of 3D printing and how to develop your own models. Our experts also answer your questions and reveal some tricks of the trade, like where to inexpensively print out your project for lasting results. All workshop participants take home a small 3D object they have designed themselves – fresh from the printer. The workshop develops your appreciation of the relevance of 3D printing and gives you a practical take on the subject by designing objects yourself during the workshop.
How you benefit
- You are familiar with the background and history of 3D printing
- You know how to create your own objects
- You know where to download free 3D models
- You can print your own objects
- You know the tricks of the trade from 3D print experts
Target group
New technologies fascinate you. You would like to find out more about 3D printing and enjoy a practical introduction to the technology. No prior knowledge is required to attend this workshop.
Bring with you
Bring your laptop with administrator rights to the workshop.
Duration
3 hours
Group size
10 people
Price
-
“I realised at some point that if I didn’t do something I would just stand still.”
Rita Güntensperger, Swisscom Academy customer
“Whether it's electric cars or 3D printing: new technology fascinates me.”
Stephan Schwarz, Swisscom Academy
customer
Who are we?
Helping the people of Switzerland make the most of the digital world is very important to us. Find out about the Swisscom Academy commitment here.
Recommend Swisscom Academy
20,000
course attendees annually
99%
recommendation
9.6/10
for customer satisfaction
As of 2016