Handling processes in payments processing and securities business
Securities Data Management
Digitisation of documents and receipts
(Capture Services)

Your expert

Tonio Di Domenico

Head of Banking Process Operations



Outsource business processes and benefit


Your bank can outsource to the Swisscom processing centre important processes that you cannot use as a USP. Whatever your size, you benefit from industrial-scale processing, optimum use of synergy benefits and sustained cost reductions. Connecting to the Swisscom outsourcing services centre is simple, regardless of your banking platform, and does not require any system migration.



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The benefits for you

  • You can concentrate on your customers and trust our Banking Business Services with processes with no USP potential
  • Full cost flexibility leads to elimination of volume risk in the outsourced process areas
  • Access to comprehensive expertise, including in areas with low volumes, thereby avoiding dependence on individual sources of know-how within the bank
  • Permanent updating and improvement of outsourced functions
  • Swisscom manages various external points of contact


The four Banking Business Services

Payment Processing

Let Swisscom take care of your paper-based and electronic payment processing.


Securities Processing

Let Swisscom take care of your securities management and processing




Securities data management

Delegate securities data management and maintenance to Swisscom and benefit from the universe of securities at our processing centre.


Capture Services

Let Swisscom scan and enhance your documents.




The two sourcing models

You can procure our Business Services via two different sourcing models:

  • Business Service Providing (business and infrastructure processes)
  • Business process outsourcing

Capture Services

The mass of documentation, whether electronic or on paper, continues to grow. Disruptions caused by switches between electronic processes and printed documents make working efficiently difficult. Even the enhancement of electronic documents is prone to errors.

Swisscom is modelling the paperless office. With Capture Services - the digitisation of documents and receipts - we offer you a business service that speeds up electronic business processes. At the same time, you promote sustainability by reducing your paper consumption.





Further information



Your expert

Frank Barth

Product Management Capture Service






Our range of services Standard Advanced Premium
Letter collection
Letter receipt
E-mails/Faxes/Files
Letter preparation
Further preparation
Scanning (PDF/A, TIFF, other)
Scanning of special formats
Data extraction
Data validation
(up to 3 fields)

(up to 10 fields)

(unlimited fields*)
Transfer to target system
Letter retrieval
Letter disposal
Recorded letter disposal
Return letters
*Price depends on number of required fields included optional not included