Your NATEL® data remote
subscription will be discontinued as of 31 October 2019
Thank you for the trust you put in our products and services. We are continually developing these for you, a process which involves replacing older services.
This will affect your NATEL® data remote subscription, which will be removed from our range by 31 October 2019 at the latest. The relevant connections / SIM cards will be automatically deactivated at this point.
NATEL® data remote subscriptions are primarily used for communication between devices (M2M).For a long time, NATEL® data remote has been able to cover most of the requirements for this. And for a number of years Swisscom has been setting up a service that will meet the quickly changing requirements in the IoT and M2M communication areas.
The Connectivity Management Platform (CMP) provides you with a suitable successor solution. It offers innovative services that go far beyond pure mobile connectivity, such as:
By the way: As a technology leader, Swisscom is also making forward-looking investments in the latest technologies in the mobile phone network. For this reason, Swisscom is planning to replace the oldest technology generation in the mobile phone network (2G/GSM) by the end of 2020 in order to use the freed-up capacities for state-of-the-art, faster and more efficient mobile technologies such as 4G and 5G.
You will find more information on the CMP offers on the product page.
Frequently asked questions (FAQ)
No, the subscription is being permanently removed from the market. All lines will be deactivated by the end of October 2019.
No, this is not possible. The SIM cards must be replaced.
The Connectivity Management Platform (CMP) is a suitable successor solution. It offers innovative services that go far beyond pure mobile connectivity.
The CMP is one of the most advanced M2M service platforms in the world. It offers excellent mobile network coverage in Switzerland – and also worldwide with over 700 roaming partners
No, unfortunately this is not possible. CMP and NATEL ® data remote are not operated on the same system landscape.
Yes. CMP offers a range of new options that are incorporated into a new contract with new conditions.
Yes, this is possible at the end of any month. Inform us of your chosen deactivation date via your contact person at the Service Desk in writing or by phone (0800 444 404).
No. CSD (Circuit Switched Data) is an old technology that will no longer be supported after 2020. CSD technology will be removed completely from the Swisscom network at the latest when the GSM/2G network is deactivated.
No, this is not possible.