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Intermediary information

Information pursuant to Article 45 of the Insurance Supervision Act (ISA)


Swisscom (Switzerland) Ltd, Alte Tiefenaustrasse 6, 3050 Bern, and Swisscom Services Ltd, Alte Tiefenaus-trasse 6,  3050 Bern, are authorised to act as tied insurance intermediaries on behalf of the insurance companies listed below. Swisscom (Switzerland) Ltd is the digital platform operator, while the employees of Swisscom Services Ltd provide advisory services.

Contractual relationship

Swisscom (Switzerland) Ltd and Swisscom Services Ltd have a contractual relationship with their respec-tive insurance companies. Both receive commission for each policy arranged. Swisscom (Switzerland) Ltd and Swisscom Services Ltd also have a cooperation agreement with the insurance companies, authorising Swisscom (Switzerland) Ltd and Swisscom Services Ltd to provide portfolio management services along-side the brokerage of insurance contracts.

Line of insurance, insurance companies

Swisscom (Switzerland) Ltd and Swisscom Services Ltd arrange insurance products from the following insurance companies:

Insurance product Insurance companies
Household insurance Zurich Insurance Company Ltd, Mythenquai 2, 8002 Zurich
Rental guarantee insurance AXA Insurance Ltd, General-Guisan-Strasse 40, P.O. Box 357, 8401 Winterthur
Travel and leisure insurance Europäische Reiseversicherung, a subsidiary of Helvetia Schweizerische Versicherungsgesellschaft AG, St. Alban-Anlage 56, 4002 Basel

Data protection

You will find general information on data processing by Swisscom as well as information on additional data processing in insurance brokerage at You can find out how the insurance company processes your data in the privacy policy or read the insur-ance terms and conditions of the insurance company in question.


For information about the qualifications and training of our tied insurance brokers, please e-mail:

Enquiries and complaints

In the event of a complaint, please contact:

Swisscom Services Ltd
Alte Tiefenaustrasse 6
3050 Bern
Tel.: +41 800 800 909


Swisscom (Switzerland) Ltd, Swisscom Services Ltd and the insurance company are liable, within the framework of the statutory provisions, for errors, negligence or incorrect information in connection with the brokerage of insurance contracts.