Surf and call easily from abroad: you can visit the Swisscom Cockpit free of charge at any time to check your credit, manage roaming limits and buy packages for using your mobile phone outside of Switzerland.
blue Mobile All inclusive – even while travelling
With blue mobile, you also enjoy unlimited mobile use outside of Switzerland. With the appropriate subscription, you can surf and call as much as you like in Europe, the USA or Canada.
Frequently asked questions
What is roaming?
Roaming describes the process when you use your mobile phone in a foreign mobile phone provider’s network. The mobile network provider charges Swisscom for your Internet usage, calls made and messages sent on the foreign network.
What do I need to know to use my mobile phone abroad?
Before you start your trip abroad, you must set your roaming limits for surfing and calls/SMS/MMS in the Swisscom Cockpit under “Costs”. Make sure you have enough credit left from your data allowance. If you don't have a data allowance included in your subscription or you have already used it, you need to purchase a data package before you travel.
How can I use my mobile phone cheaply abroad?
The simplest way is to switch to a mobile subscription that includes an allowance for Internet, calls and SMS/MMS abroad. If your subscription does not have a data allowance or you have used your credit before you travel, you need to purchase a package so that you can use your mobile phone abroad. These packages are valid for 12 months so you have a year to use the credit you purchase.
Which countries are included in my subscription for surfing data, minutes and SMS/MMS?
Check the tariff overview to see the costs for using your mobile phone abroad. You can select your destination and your mobile subscription to see at a glance how much credit the different subscriptions include for surfing, calls and SMS/MMS. You can find your available credit and your current roaming limits in the Swisscom Cockpit(opens in new tab).
What happens when I reach the roaming limit (telephony/data limit)?
Shortly before you reach your roaming limit for surfing or calls/SMS/MMS, you will be notified by SMS (with 20% credit remaining). Once the limit is reached, you receive another SMS, after which calls and mobile Internet will be interrupted. For your cost security, you can only surf and make calls again once you have increased your roaming limit in the Swisscom Cockpit(opens in new tab).
Tips for making calls while abroad
Select the right subscription or data package for you, offline apps and other useful tips to ensure your mobile bill after your next holiday doesn’t come as a nasty surprise.
Increasing numbers of mobile providers are shutting down their 2G and 3G networks. This means that the ability to make calls while abroad without VoLTE roaming is restricted or no longer possible (e.g. in the USA).
Roaming information, tips for dealing with your holiday photos and recommendations for useful travel apps.