It's easier online
Here you will find useful tips on getting things done online quickly, easily and around the clock.
Online access to all products, exclusive offers and presales. Browse, compare and order at the click of a mouse.
Costs & Data
Keep control over your costs and data online in the Customer Center or via the My Swisscom app.
Help & Services
Mobile phone manuals, programs for Internet problems, repairs or community. Help on technical issues.
Shop around the clock and benefit from exclusive offers. Free delivery and 2-week money-back guarantee.
Affix the prepaid return label to the package, return the goods to us by post and receive a return slip from us.
Would you like us to collect your returns at your home or another address, at the office for instance? Then Swiss Post’s pick@home is just the thing for you.
Easily return devices you no longer need via a Päckli Punkt near you.
Flexible and reliable - with more than 800 Päckli Punkt stations in Switzerland
We now support the following payment methods depending on product:
Would you like to know how you can pay your Swisscom bill? You can find all available payment methods here.
Swisscom offers a comprehensive range, expert advice and high-quality products. In the unlikely event of a warranty issue, we will also be happy to assist you after your purchase.
All mobile phones