Of course, any contact with us is strictly confidential. I’ve been a social worker for 25 years, and joined Swisscom last summer. I have been blind since birth. Even though I can’t see, I know how a person is feeling when they enter the room. I just use other senses. No-one made a fuss about my being blind on my first work day at Swisscom – I appreciated that. It’s important to me that I be treated like any other colleague. I’ll let people know if I need something. My guide dog Vélia, a black Labrador, helped me get used to my new commute and is also allowed in the office with me. The mood in my team is extraordinarily sympathetic.