"I always keep a cool head."

When my phone rings, so do the alarm bells. As an escalation manager I’m the first person people call when things go very wrong. These are faults that are reported in 20 minutes.

Dominic Corti, Senior Escalation Manager
23 February 2021

Zoom

%{gcr.headline}

%{gcr.author}, %{gcr.jobPosition}, Bern

%{gcr.lead}

Does that stress me out? Not any more. I have to keep a cool head in emergencies. Transparency is very important for customers. They want to know what progress we have made and what we’ve found out. Explained in simple, factual terms. I always divide major faults into different phases and prioritise short, medium and long-term activities. In doing so, I keep various options open. I never put all my eggs in one basket. Being methodical works in my private life as well. I’m getting married this year. That’s a major personal project, but you don’t need a troubleshooter for it!

Dominic Corti

Senior Escalation Manager

Xing profile

LinkedIn Profil

We are Swisscom

“I’m passionate about innovation.”

Tugba Eryilmaz

“Sustainability can also be fun.”

Aline Däuber

“Swisscom’s eyes and ears in Silicon Valley.”

Dusan Vuksanovic

“Just jump in.”

Muriel Widmer

"Perfectly imperfect."

Dolkar Hofmann

«Swisscom instead of Silicon Valley.»

Davide Menini

“Even after 31 years, I’m learning new things every day.”

Cornelia Herzog

“Swisscom believed in me.”

Awalom Bereketeab

“See more value.”

Kim Kimmich Diener

“I feel prepared for working life.”

Timo van Garling

“I surprised myself the most.”

Murielle De Roche

“My focus: helping people move forwards.”

Gregory Minder

“I owe it all to my apprenticeship.”

Lya Zimmermann

“Life-long learning is more important than ever.”

Claudia Meier

“As an employee representative, I can make a big difference.”

Susanne Krüger

«My goal: creating the best customer experience.»

Sebastian Wywior

“I enjoy solving problems.”

Miranda Saraswat

“Digital security is highly complex.”

Olivier Widmer

“Service and sympathy make all the difference.”

Susanne Jacoby

“Our remote control is easy on the eyes – and the hands.”

Fabio Farine

“Management in less than 10 years.”

Friederike Hoffmann

“I am proud@Swisscom.”

Elias Gutscher

“Ambitious in all situations.”

Fabian Recher

‘We make better decisions together.’

Christian Suter and Oliver Oberli

“It’s possible to combine a career and a family.”

Sarah Walther

“As a father, you wait until your time comes.”

Reto Wehrli

"No two days are the same."

Sascha Gysel

“I love networking.”

Nikola Cavoj Ziarna

“First steps in the Internet of Things.”

Verena Siegel

“The project is unique in Switzerland.”

Freddy Düllmann

"I thrive on helping people develop their potential.”

Anna Stauber

“Balancing family, Swisscom and a start-up.”

Sonia Eterno

“A second chance at life.”

Jamila Amini

“I enjoy the challenge of finding solutions to complex problems.”

Laura Schnüriger

“I don’t listen better, just differently.”

Andrea Blaser Mühlhaupt

“We are Swisscom’s guardian angels.”

Severin Studt

“I'm fascinated by the cat-and-mouse game.”

Lorenz Inglin

“I feel happy when I can help others.”

Marco Schlecht

“Mums and dads have superpowers.”

Tulu Budesa

"I look out for the little things."

Lukas Hohl

"I began my career in the world of professional football."

Philippe Douglas

“I ensure the best possible customer experience.”

Nadim Ganam

"The trip of a lifetime."

Thomas Müller

“My goal: to be a professional dancer.”

Sajeeban Chandresegaran

“I like to raise awareness through humour.”

Edwin Ramirez Garcia

“The first programmer was a woman.”

Sonia Reimelt

“I put myself in the customers’ shoes.”

Veronica Colandrea

“Ready for new ways of working.”

Reto Jost

“We’ll sort it out.”

Edvin Caminada

“My motivation: To improve lives through technology.”

Fatemeh Borran

"At home, I'd be lost without chatbots."

Michael Meister

“Our new measuring method is much more precise.”

Peter Fritschi

“My company for 48 years.”

Urs Krähenbühl

"I want a world without barriers."

David Rossé

“Nature and technology really are a match made in heaven.”

Giorgio Macaluso

“Ready for more strong women.”

Daria Isaeva

“Emergencies are part of the spice of life.”

Alexander Kämpf

“I strive for perfection.”

Domenic Schüpbach

“Taking advantage of the opportunities that arise.”

John Riordan

“No such thing as can't”

Marcel Roesch

Ready  for  Swisscom 

Find the job or career to suit you. A career where you can make a difference and continue your personal development.

What you do is who we are.

Go to careers

Go to current cyber security vacancies