“We’ll sort it out.”

That’s what I say to calm down even the most frustrated of customers, those with the reddest of faces and the loudest of voices.

Edvin Caminada, Service Engineer
23 February 2021

Zoom

%{gcr.headline}

%{gcr.author}, %{gcr.jobPosition}, Zurich

%{gcr.lead}

You know, sometimes it can take an hour, but it doesn’t matter, as long as I can help them, if they have a fault at home or at the office, a poor connection or their computer has a virus. Sometimes I get more than I bargained for! From time to time, customers invite me in for a cuppa and a chat. I am one of 450 Swisscom engineers. We visit an average of 2,100 customers per day. If you don’t like people, then you’re in the wrong job. We are the link between the customer and Swisscom. We show customers what they are getting from Swisscom – and feed back their complaints and compliments into the business.

Edvin Caminada

Service Engineer

LinkedIn profile

We are Swisscom

“Never fear the unknown.”

Gaëlle Labache

“Foul play doesn’t stand a chance.”

Têko Djodji

“Not one day, but now.”

Christian Zurlinden und Marcel Jegerlehner

‘Becoming a mediamatician in two years instead of four.’

Aurora Kämpfer

“We have each other’s backs.”

Noël Wüthrich and Steven Momo

“I would love to learn 10 different languages.”

Arianna Belotti

“Accepting help is not a sign of weakness.”

Philipp Brentrop

“It’s never boring in IT.”

Joseph Enkaoua

“I’m passionate about innovation.”

Tugba Eryilmaz

“Sustainability can also be fun.”

Aline Däuber

“Swisscom’s eyes and ears in Silicon Valley.”

Dusan Vuksanovic

“Just jump in.”

Muriel Widmer

"Perfectly imperfect."

Dolkar Hofmann

«Swisscom instead of Silicon Valley.»

Davide Menini

“Even after 31 years, I’m learning new things every day.”

Cornelia Herzog

“Swisscom believed in me.”

Awalom Bereketeab

“See more value.”

Kim Kimmich Diener

“I feel prepared for working life.”

Timo van Garling

“I surprised myself the most.”

Murielle De Roche

“My focus: helping people move forwards.”

Gregory Minder

“I owe it all to my apprenticeship.”

Lya Zimmermann

“Life-long learning is more important than ever.”

Claudia Meier

“As an employee representative, I can make a big difference.”

Susanne Krüger

«My goal: creating the best customer experience.»

Sebastian Wywior

“I enjoy solving problems.”

Miranda Saraswat

“Digital security is highly complex.”

Olivier Widmer

“Service and sympathy make all the difference.”

Susanne Jacoby

“Our remote control is easy on the eyes – and the hands.”

Fabio Farine

“Management in less than 10 years.”

Friederike Hoffmann

“I am proud@Swisscom.”

Elias Gutscher

“Ambitious in all situations.”

Fabian Recher

‘We make better decisions together.’

Christian Suter and Oliver Oberli

“It’s possible to combine a career and a family.”

Sarah Walther

"I always keep a cool head."

Dominic Corti

“As a father, you wait until your time comes.”

Reto Wehrli

"No two days are the same."

Sascha Gysel

“I love networking.”

Nikola Cavoj Ziarna

“First steps in the Internet of Things.”

Verena Siegel

“The project is unique in Switzerland.”

Freddy Düllmann

"I thrive on helping people develop their potential.”

Anna Stauber

“Balancing family, Swisscom and a start-up.”

Sonia Eterno

“A second chance at life.”

Jamila Amini

“I enjoy the challenge of finding solutions to complex problems.”

Laura Schnüriger

“I don’t listen better, just differently.”

Andrea Blaser Mühlhaupt

“We are Swisscom’s guardian angels.”

Severin Studt

“I'm fascinated by the cat-and-mouse game.”

Lorenz Inglin

“I feel happy when I can help others.”

Marco Schlecht

“Mums and dads have superpowers.”

Tulu Budesa

"I look out for the little things."

Lukas Hohl

"I began my career in the world of professional football."

Philippe Douglas

“I ensure the best possible customer experience.”

Nadim Ganam

"The trip of a lifetime."

Thomas Müller

“My goal: to be a professional dancer.”

Sajeeban Chandresegaran

“I like to raise awareness through humour.”

Edwin Ramirez Garcia

“The first programmer was a woman.”

Sonia Reimelt

“I put myself in the customers’ shoes.”

Veronica Colandrea

“Ready for new ways of working.”

Reto Jost

“My motivation: To improve lives through technology.”

Fatemeh Borran

"At home, I'd be lost without chatbots."

Michael Meister

“Our new measuring method is much more precise.”

Peter Fritschi

“My company for 48 years.”

Urs Krähenbühl

"I want a world without barriers."

David Rossé

“Nature and technology really are a match made in heaven.”

Giorgio Macaluso

“Ready for more strong women.”

Daria Isaeva

“Emergencies are part of the spice of life.”

Alexander Kämpf

“I strive for perfection.”

Domenic Schüpbach

“Taking advantage of the opportunities that arise.”

John Riordan

“No such thing as can't”

Marcel Roesch

Ready  for  Swisscom 

Find the job or career to suit you. A career where you can make a difference and continue your personal development.

What you do is who we are.

Go to careers

Go to current cyber security vacancies