Smart Business Connect combines the latest IP telephony with high-performance Internet. Based on your requirements, you can select different specifications for your telephony, and for your Internet and services, and you can add options to boost your solution. Various functions are available depending on the options selected.
You can enjoy the benefits of Smart Business Connect by using an on-site (Trunk) or a virtual (Hosted) telephone system:
If you wish to use an on-site telephone system, your Swisscom partner will provide you with all the information you need about installation and set-up, compatible devices and adjusting the settings.
If you wish to use a virtual telephone system, the Business Communication app enables you to use the same fixed-network number when you're on the move as you use in the office. It also offers additional features such as presence information, chat and online meetings.
In the Swisscom Customer Center, you can adjust settings which are additional to the local settings on your phone, such as:
A range of different IP telephones, fax machines and headsets are compatible with Smart Business Connect.
An IP telephone gives you all the benefits of modern fixed network telephony. Please contact your partner to purchase IP telephones for use with Smart Business Connect.
An external headset with integrated microphone offers a range of benefits. It improves voice quality, eliminates background noise and provides a secure, encrypted connection between the base transceiver station and headset.
Most existing analogue phones can continue to be used; however, the * and # keys must be operated on the computer keyboard.
Swisscom offers a selection of tested, certified telephones for Smart Business Connect which can be obtained from your partner. If you already have the same type of telephone, then you can continue to use it. However, your MACs must be registered with Swisscom. Hosted and Trunk do not support ISDN.
No. The Swisscom Centro Business router must be used with Business Internet Services.
Channel sharing is supported for SIP-SIP and SIP-direct, but not for SIP-ISDN. Please note that channel sharing is only available when all locations use the same SIP-SIP or SIP-direct trunking technology.
No, communication packages are assigned to individual users and the features cannot be shared.