Some older smartphones have an automatic SIM lock set up when you buy them. This SIM lock ensures that the smartphone only accepts SIM cards from specific providers.
Damit Sie selbst entscheiden, wie und wo Sie Ihr Handy nutzen.
The last devices with a SIM lock were sold around 10 years ago. Unfortunately, we are unable to provide unlock codes for these older devices.
Order a smartphone without a SIM lock. You can then decide for yourself how you use your mobile phone.
Continue to use your mobile phone with a Swisscom SIM. If you no longer need it, you can dispose of it without charge in a Swisscom Shop.
Choose your support option
Möchten Sie etwas bestellen? Wir beraten Sie
Manage your products, services and data directly in your account.
Open My Swisscom(opens a new window)
The digital assistant Sam helps you with questions about your Swisscom products.
Start ChatGet personal help from experienced Swisscom customers.
Go to help