Block mobile services

With a Swisscom mobile subscription, value-added services (calls to 0900-/0901 numbers and mobile payments) are automatically blocked for anyone under 16. To remove the block, call us on 0800 800 800.   

The block ends automatically on the child’s sixteenth birthday. You can reactivate it in My Swisscom.

Activate mobile barring(opens in new tab)

Restrict Internet access

In My Swisscom, you can define when and for how long a particular device can be connected to the WLAN each day. It will still be able to connect to the Internet via mobile data.

Configure Internet blocking(opens in new tab)

Block TV content

Set up a payment PIN. This means that you always have to enter a PIN on the TV-Box before adding paid packages or renting/purchasing content.  

Set payment PIN(opens in new tab)

Set an age restriction and a parental control PIN. This enables you to determine who has access to which apps, channels and programmes. 

You can activate the parental control function in the settings on your device or in My Swisscom. Go to tv.blue.ch(opens in new tab) and click on the profile picture in the top right. 

Set up parental controls(opens in new tab)

Improving your media skills

Swisscom has long been committed to helping the people of Switzerland use digital media with confidence. We aim to impart the digital media skills required for optimal usage in different spheres of life. The Swisscom Campus offers a selection of tips, tricks, guides and media courses to promote media literacy.

Discover Swisscom Campus

Help from the Swisscom Community

Know more together: Our community with over 10,000 active users will be happy to support you.