Switch to Swisscom:
Save up to 500.–
Get up to 500.– back
Take advantage of Swisscom’s switch offer
Switch your mobile subscription to Swisscom without any stress or costs. We will cover up to 500.– of the costs for cancelling your existing subscription. Take your number with you, and we will take care of the formalities. Look forward to the best network. And the best service.
Find the mobile phone subscription that suits you
Whether in a personal consultation or online around the clock: we are happy to advise you.
What makes our mobile subscriptions so popular
Everything you need, even when travelling
Including roaming abroad
| | Stay connected everywhere with Switzerland’s best 5G network |
Online only:
activation worth 59.90 free of charge
No annoying advertising calls thanks to call filter
New smartphone up to 1,000.– cheaper
How the switch offer works
How you benefit from the switch offer
Switching to Swisscom is worth it
Simply keep your number
Simply keep your number
Simply select “Keep my number” during the order process and we’ll take care of the rest for you. Depending on the provider you are switching from to Swisscom, porting may take 1–2 weeks. If you have any questions, our support team is always there for you.
Immediate mobile access to the best network
Immediate mobile access to the best network
After switching, you can enjoy unlimited surfing on Switzerland’s best network. Whether you’re commuting or hiking in the Alps, we offer high-speed Internet throughout Switzerland.
Simply keep your number
Simply keep your number
Simply select “Keep my number” during the order process and we’ll take care of the rest for you. Depending on the provider you are switching from to Swisscom, porting may take 1–2 weeks. If you have any questions, our support team is always there for you.
Immediate mobile access to the best network
Immediate mobile access to the best network
After switching, you can enjoy unlimited surfing on Switzerland’s best network. Whether you’re commuting or hiking in the Alps, we offer high-speed Internet throughout Switzerland.
Leave the formalities to us
Leave the formalities to us
We take care of all the changeover formalities for you. All we need is your mobile number and the final bill from your previous provider for the credit. The amount will be credited to your Swisscom bill over 12 months.
Benefit from attractive offers
Benefit from attractive offers
As a new mobile customer, you benefit directly from exclusive offers such as device discounts, current promotions, and rebates. And if you stay with us for at least 12 months, you will receive many other attractive benefits with our “Swisscom Benefits” loyalty program.
Leave the formalities to us
Leave the formalities to us
We take care of all the changeover formalities for you. All we need is your mobile number and the final bill from your previous provider for the credit. The amount will be credited to your Swisscom bill over 12 months.
Benefit from attractive offers
Benefit from attractive offers
As a new mobile customer, you benefit directly from exclusive offers such as device discounts, current promotions, and rebates. And if you stay with us for at least 12 months, you will receive many other attractive benefits with our “Swisscom Benefits” loyalty program.
Frequently asked questions about the switch offer
Find your answers
Who can benefit from the switch offer?
With the switch offer, individual customers or entire households can benefit from blue Mobile and its advantages, regardless of any contract terms with other providers. The switch costs will be reimbursed if you port your number early and sign a 12-month contract for blue Mobile S, blue Mobile M, or blue Mobile L (excluding porting from Coop Mobile, Migros Mobile, and Wingo).
What exactly are switching costs?
Switching costs are costs incurred when a contract is terminated before the end of the minimum contract term (usually 12 months). As a rule, the costs of early contract termination consist of the outstanding subscription fees or device instalment payments (number of months until the end of the contract multiplied by the subscription fee or device instalment). Depending on the provider, a processing fee may also be added.
Are device instalments also refunded?
Yes, the costs for the device instalment payments are also included in the refund. If you request a porting order or terminate your subscription with device instalment payments, this automatically triggers a final invoice for the device instalment payments.
Who pays the final bill?
As soon as the final invoice arrives, it must be paid by you. For the refund, you then upload the entire invoice to this page or send a copy to:
Swisscom (Switzerland) Ltd
AGB2C-CUC-BM-OL
P.O. Box
4601 Olten
Can the reimbursement of the bill of exchange costs be refused?
Yes, reimbursement will only be made if the following criteria are met:
- Porting order within the valid period.
- 12-month contract with a blue Mobile S, M, or L plan.
- No porting from M-Budget, Coop Mobile, or Wingo.
- Correct and timely submission of the complete final invoice to Swisscom (no later than 3 months after conclusion of the contract).
When will the first credit be issued?
The monthly credit is usually applied to the next bill. If the final bill is sent towards the end of the month, a credit on the next bill cannot be guaranteed. The first credit will then be applied to the bill after next.
The first credit will be pro rata, i.e., it will be the partial amount for the number of days from the start of the contract with Swisscom until the end of the month. The remaining amount of the first credit will be credited to the bill with the last repayment of the switching costs.
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