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Opening hours:
Monday till Saturday 8.00 to 20.00

Perfect your gameplay
Discover a more immersive and engaging gaming experience that brings the action to life in your hands. The DualSense Edge wireless controller offers immersive haptic feedback, dynamic adaptive triggers, and an integrated microphone - all in an iconic, comfortable design.

Changeable stick caps
Three types of changeable stick caps help you stay comfortable in-game without sacrificing grip or stability.

Replaceable stick modules
Play for longer with swappable replacement stick modules available to purchase separately.

Adjustable trigger lengths
Manually set the travel distance of your left and right triggers for an optimal experience with whatever you’re playing.

More information about the Sony PS5 can be found here: in new tab)

Can I return or cancel a purchased PS5 console?
You can find instructions and refund guidelines on Swisscom’s Order, deliveries & returns page. All devices purchased from Swisscom are subject to a 14-day right of return and a 24-month statutory warranty.

What should I do if my console is defective or needs to be repaired?
Support for the PS5 is provided directly by Sony. In the event of a defect or if you would like any information on the guarantee, please contact Sony Switzerland’s technical support directly by phone at +41-31-528 02 76, by e-mail at or via web support(opens in new tab). Swisscom cannot provide support and does not assume any warranty or guarantee for the PlayStation®5.

Pay for PS5 games easily, quickly and securely with your Swisscom bill in the PlayStation Store. No need for a credit card or PayPal. Trainer Marcel shows you how it works in this video.

More information about Swisscom Pay: in new tab)

You can send ordered items back by post in the original, sealed and unopened packaging within 14 days, free of charge. It is not possible to return items if the original packaging has been opened or is no longer sealed, or if the 14-day period has expired.

Do you have any questions?

Sales Hotline

0800 555 155    
Mo–Sa 8.00–20.00

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