Ready for the customer experience
Sales & Services
Support you can trust
Our primary goal is to find the right solution for our residential and business customers. We want to wow them whenever they request our professional and individual support and advice. In short, you are responsible for ensuring that we live up to our claim of being the number 1 for service in this area.
What you do is who we are.
Working here
Account Managers
Area Sales Managers
Bid Manager
Business Development Manager
Call Center Agents (inbound/outbound
Channel & Partner Sales Managers
Complaint Managers
Customer Care Supervisors
Customer Relationship Managers
Customer Service Agents & Managers
Customer Supporters & Consultants
Deputy Shop Managers
Direct Sales Agents
Engagement Managers
Escalation Managers
Field Service Managers
Key Account Managers
Partner- & Alliance Managers
Portfolio Manager
Sales Development Manager
Sales & Product Managers
Sales Consultants
Sales Supporters
Sales Agents & Managers
Service Center Supporters
Solution Sales Agents & Managers
Specializes Sales Agents & Managers
Swisscom Shop Managers
Technical Specialists
Wholesale Assistants & Managers
An insight into our work
In Sales & Services, we are out to impress with amazing Swisscom products, competent sales advice and support, and a first-class service.
Switzerland sees blue
Swisscom blue is our comprehensive entertainment offering across all digital touchpoints. From the small to the big screen. blue TV at home, in hotels, in care homes or in one of our blue Cinemas: blue takes the customer experience to the next level. Did you know we are developing blue all the time? Watch this space…
Inspiration up close
In our Swisscom Shops, we provide space for inspiration, service and personal advice; bringing the exciting opportunities digitisation offers to life. For our SME customers too. With our specific expertise and innovative products and services, such as Smart Home/Life, blue TV and myCloud. What’s more, our sales experts also support customers on their digital transformation journey.
Best Customer Experience
We guarantee greater satisfaction and offer a best-in-class experience for business and residential customers. We resolve issues quickly and easily – in person or on the phone, supported by data and artificial intelligence. The goal: to continue to be a model company for customer centricity and customer service.
Connected by B2B Sales
We simplify the digital transformation journey for SMEs and corporate customers: in the first step, our sales employees work with the customers to identify their main requirements. As part of the Swisscom sales network, they create a company-specific package of integrated ICT solutions. We aim to create sustainable customer relationships and trust in the opportunities of the networked world.
Sustainable partnerships
Our distribution network of more than 3,000 partners means we can offer a local service for our end customers, giving them quick and easy access to our products and services. Our Partner Team is responsible for ensuring efficient processes and targeted partner development through regular training and key account management, among other things. Our aim is to ensure a sustainable partner eco-system in the ICT market for a common digital future.
Tech expertise for sales
We continue to design future-proof solutions for our business customers to help them stay competitive. To deal with the complex solution business, our sales specialists and technical sales consulting partners draw on the ICT expertise of our internal pool of specialists. We aim to offer first-class sales advice in new areas of business and new portfolio modules too.
Ready for Swisscom
Familiarise yourself with our working environment and the application process. What you do is who we are.
Stay informed
Connect with our opinion leaders on LinkedIn.
Keep in touch
Are you inspired by our projects and areas of focus? Grow your network and help us shape tomorrow.
Loukas Voudouris
Talent Acquisition Manager
Or connect with us in another way:
Careers for you
Explore all the career opportunities on offer and find out which is the best fit for you.
Ready for innovation
Engineering & Technology
In Engineering & Technology, it’s all about the latest technologies, current trends, and agile methods. And about you of course.
Here, you will gain an insight into the diversity of our IT projects. You will also find current vacancies in this area.
Ready for digitisation
Business & IT Consulting
In Business & IT consulting, it’s all about the digitisation of our business customers. You could eventually become a Product or Process Manager, IT Project Manager or Consultant.
Here, you will gain an insight into our main areas of focus. You will also find current vacancies in this area.
Ready for business
Corporate Functions
In Corporate Functions, you are a partner to our business units, specialising in subjects such as Sustainability, Marketing and Communication, Strategy, Finance or HR.
Here, you will gain an insight into the diversity of a large corporation. You will also find current vacancies in this area.