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Corporate Responsibilty

“By 2025, we will be one of the first net zero companies in Switzerland”

For many decades, Swisscom has demonstrated its commitment to the environment and is now the world’s most sustainable telco. With its new net zero climate target, Swisscom aims to be climate neutral across its entire value chain and, moreover, to achieve a positive CO2 contribution of 1 million tons per year by 2025. Saskia Günther, Head of Corporate Responsibility, outlines how this will be achieved.
Bruno Böhlen
Bruno Böhlen, Corporate Journalist
28 October 2021
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Swisscom describes itself as the world’s most sustainable telco. What is the basis for this claim?

Saskia Günther: “World Finance” magazine named Swisscom “Most Sustainable Company in the Telecommunication Industry 2020”. This accolade, awarded by an international panel of experts, both recognises our decades of commitment to sustainability as well as our dedication to raising awareness throughout the industry. Furthermore, Swisscom scores very highly in sustainability ratings such as Sustainalytics, MSCI, Carbon Disclosure Project and others and was also named the world’s most sustainable telco by Boston Consulting Group BCG.

You have now set a new climate target. What was the motivation behind this and what will it entail?

Swisscom has reduced its operational CO2 emissions by 80% since 1990, a figure that will have increased to over 90% by 2025, when we aim to be climate neutral across our entire value chain – in other words, to achieve net zero. As Switzerland’s leading ICT company, we have an obligation to honour our social and environmental responsibilities. Only when everyone steps up and plays their part will the next generation inherit a liveable world.


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How will you achieve the net zero target by 2025?

As mentioned, we working to systematically reduce our emissions by over 90%. Our vehicle fleet is a major factor in this. Our entire vehicle fleet is being converted to electric, which will halve our CO2 emissions by 2025 and ensure that our vehicles are emissions-free from 2030. In our buildings, we are replacing fossil-fuel heating systems with heat pumps and promoting the installation of solar energy systems. Furthermore, it is our ambition to achieve a 20% reduction in our energy consumption by 2030. Against the backdrop of annually increasing data volumes, this will be a significant challenge. However, we are also assessing our entire supply chain, reaching agreements with our major partners and suppliers in respect of their climate targets and using recyclable products. We are reducing everything possible. Many companies set themselves climate targets to be achieved by 2030 or later. The shorter deadline of 2025 was chosen deliberately. By reducing the timescale, we believe that we increase the validity and measurability of the target. We will offset our residual emissions to achieve net zero across the entire value chain. We are currently engaged in a process to select the climate offsetting projects we will support.

You also want to achieve a positive CO2 contribution of one million tons per year. What exactly does this mean?

When setting the target, we considered two separate aspects. The first was the footprint – as explained above, this means the contribution that Swisscom itself is able to make throughout the entire value chain. The second, however, was the handprint – which means the overall contribution that digital technology can make to climate protection. This contribution is significantly greater than our own footprint. Through our climate-friendly, innovative ICT solutions, we therefore want to help our customers to make substantial CO2 savings by 2025 and thereby achieve a positive contribution of one million tons per year.


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It sounds as though you are putting the onus on others and using their achievements to reach your own target. Is Swisscom taking the credit for what other people do.

No. For example, our products allow our customers to participate in virtual meetings or work from home, reducing the need for business trips. Our energy-efficient data centres ensure there are cloud solutions to facilitate climate-friendly IT operations. Digital solutions allow businesses to increasingly optimise their vehicle fleets or manage their office buildings and electrical networks. According to the Global E-Sustainability Initiative’s “#SMARTer 2030” study, the ICT sector has the potential to reduce global CO2 emissions by 20%. It is up to Swisscom to be ready for the challenges of the future, to continue to lead the way in issues of sustainability, to be a multiplier and to show customers the possibilities and positive impact of digitisation for the environment. As number 1 in Switzerland, we are taking responsibility for sustainable development in our country.

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