Sustainability targets

Our goal is for everyone in Switzerland to be able at all times to communicate in both the public and private spheres and to exploit the opportunities provided by digitisation. We see it as our duty to train users in the competent and safe use of digital media. We want to promote digitisation in Switzerland and thus enable the digital penetration of everyday life. In particular, we support children and young people in dealing competently with new opportunities. But we are also keen for the working population and senior citizens to recognise the opportunities that the information society holds for them.

Learn more about media skills

2022 measures

• Web portal for topics related to competent media use (point of entry).
• Course offering for professionals and companies (digital fitness at work).
• Substantial expansion of online training content (synchronous/asynchronous) for diverse target groups.
  

We benefit from a diverse workforce, which creates an enormous competitive advantage for us: with their different views and approaches, experiences, ideas and skills, employees inspire and learn from each other. As a result, Swisscom gains greater creativity, innovation and success. We pay attention to the fair treatment of employees regardless of their gender, age, background, language or sexual orientation. We also ensure the inclusion of employees with physical and psychological impairments. In doing so, we design relevant processes in recruitment, appointment, development, talent management and leadership culture in such a way that they counteract even unconscious stereotyping and enable true equal opportunities.

Achieving inclusion target

Swisscom has set itself the goal of reserving at least 1% of all jobs for employees with physical or mental performance impairments.

More about inclusion(opens in new tab)

2022 measures

• Promotion of flexible working models for women and men to be pursued further.

• Promotion of diversity with additional, business unit-specific measures will also be continued.

• The majority of job advertisements will be published with an employment level of 60–100%.
  

In order to keep up with the rapidly increasing data traffic, further expansion of the network is essential. Our goal is to be the first telecommunications provider in Switzerland to make innovations available to our customers. By the end of 2021, for example, we are aiming to supply 90% of Swiss homes and offices in building zones with speeds of at least 80 Mbps via the fixed network, and by the end of 2025 we want to double the coverage of the fibre-optic network (FTTH) compared with the start of 2020.

2022 measures

• Continuous network expansion in Swiss municipalities (German)

In our Swiss business, we will be completely climate-neutral across the entire value chain by 2025. Operational CO2 emissions will be reduced by over 90% compared to 1990. To achieve this, we are relying on 100% renewable energies, an emission-free vehicle fleet, heat pumps and, thanks to digitalisation, a climate-friendly way of working. We are systematically maximizing energy efficiency in our operations and supply chains by reducing CO2 emissions from our operations and supply chains to a total of 235,000 tonnes, which corresponds to a reduction path to well below 1.5 degrees. The remaining, unavoidable emissions from our value chain are offset.

2022 measures

• Refurbishment of buildings and heating systems, replacement of fossil fuel-burning heating systems with heat pumps.

• Electrification of the vehicle fleet and use of hybrid drives(opens in new tab).

• Agreements with A suppliers.

• Promotion of supplier participation in the Carbon Disclosure Project (CDP), dialogue with individual suppliers.
  

We will enable a positive CO2 contribution of 1 million tonnes per year by 2025. This corresponds to around two percent of all greenhouse gas emissions in Switzerland. We will achieve this by empowering our customers to reduce their own carbon footprint through our products and services. These include, for example, digital solutions for location-independent working and IoT (Internet of Things)-supported services for the optimization and remote monitoring of traffic, building technology and devices.

2022 measures

• Reduction of traffic through the promotion of homeworking and virtual conferences.
• Reduction of traffic through the promotion of remote maintenance and operations by using sensors (IoT solutions).
• Reduction of CO2 emissions from buildings by optimising heating and power supplies by using sensors (IoT solutions).
• Reduction of greenhouse gases through data-based tools for the decarbonisation of companies (greenhouse gas inventory, mobility data, Swiss Climate Challenge).
• Investing in and supporting start-ups with greenhouse gas reduction solutions.
• Optimising customers' carbon footprint thanks to comprehensive sustainability services.
  

We are a member of the Joint Audit Cooperation (JAC). JAC is a consortium of 15 telecoms enterprises which checks the safeguarding of social responsibility in the production centres of the major multinational ICT suppliers. Most of these are located in China, Taiwan, India, Japan, South Korea and South America. We use audits to identify socially or environmentally unsatisfactory practices and take appropriate measures to address them.

2022 measures

• JAC Audit Campaign (onsite audits, mobile surveys); focus on critical commodity groups and based on SCRM (Supply Chain Risk Management) concept.

• Fokus Task Force(opens in new tab) JAC Human Rights (child labour, forced labour).