My Swisscom E-Mail myCloud TV Network & Outages Find a shop Contact
My Swisscom E-Mail myCloud TV Network & Outages Find a shop Contact

TV-Box voice control

On this page:
Use voice control to interact with the TV-Box via the microphone button or activate the Swisscom Box by saying “Hey Swisscom”. Learn more about how to use it.

Using voice control

Voice control allows you to operate the Swisscom TV-Box (except for the TV-Box (HD)) with your voice. Press and hold the microphone button on your remote control while you give the command or ask your question. You can also activate the Swisscom Box directly by saying “Hey Swisscom”. Make sure that the microphone switch on the box is set to ON before you do this.

Overview of voice commands

You can use the voice commands to switch on the TV-Box, adjust the volume, control your Smart Home devices or perform other actions. If you have a Swisscom Box and wish to use the Voice Assistant without the remote control, say “Hey Swisscom” to the TV-Box, followed by the command.

Operating blue TV

Home network & Smart Home

Other services

Activating voice control

“Hey Swisscom” for the Swisscom Box

If you have a Swisscom Box, you can activate and control it directly by saying “Hey Swisscom”. The first time you start up your Swisscom Box, the microphone in your box is automatically deactivated. To ensure that it responds to the “Hey Swisscom” activation phrase, you first need to activate the microphone switch on the side of the Swisscom Box.

The remote control microphone button

Voice control for the TV-Box is possible via the blue TV remote control. Simply press and hold the microphone button while you voice your command or ask your question. Accept the terms and conditions of use to activate voice control. You can deactivate voice control again at any time in the TV settings.


Using the Voice Assistant

Which Internet and TV-Boxes support voice control?

Which languages does the TV-Box understand?

Why is the Swisscom Box not responding to “Hey Swisscom”?

The Swisscom Box is responding to the voice of my TV. What can I do?

Processing of voice recordings (data protection)

Can Swisscom also listen in on me if I have switched off the microphones?

What happens to my voice recordings and are they stored?

Will my recordings be listened to by Swisscom employees or third parties?

How can I obtain information about the processed data or have it deleted?



Do you have questions concerning our products?

We will help you via telephone or chat.

Related help topics