Immediate assistance

Get step-by-step help from Smart Support.  

Problems with your e-mail program? Open Bluewin E-Mail in Webmail. You will need your Swisscom Login for this. 

Get step-by-step help from Smart Support.  

Problems with your e-mail program? Open Bluewin E-Mail in Webmail. You will need your Swisscom Login for this. 

Resolve the problem yourself

In your Webmail, check how much storage space you are currently using.

Here’s how

Make sure that you are logged in with your primary e-mail account.

Check now(opens in new tab)

In My Swisscom, you can see whether the bill for your Bluewin E-Mail subscription has been paid.

Go to My Swisscom(opens in new tab)

If you are having problems with Webmail, empty the cache and delete the cookies.

Repair e-mail program

  • Your Bluewin e-mail address
  • Your e-mail password (not the same as your Swisscom Login password)

You set the password when you created your e-mail address. Forgotten your password? Create a new one in My Swisscom(opens in new tab).

If you set up your e-mail program on the device using IMAP, follow these instructions. 

If you set up your e-mail program on the mobile phone or tablet using Exchange, follow these instructions. 

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