Immediate assistance

Get step-by-step help from Smart Support.  

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Problems with your e-mail program? Open Bluewin E-Mail in Webmail. You will need your Swisscom Login for this. 

Get step-by-step help from Smart Support.  

Problems with your e-mail program? Open Bluewin E-Mail in Webmail. You will need your Swisscom Login for this. 

​ Go to www.swisscom.ch/status for information about current faults and maintenance work.

Resolve the problem yourself

Repair e-mail program

  • Your Bluewin e-mail address
  • Your e-mail password (not the same as your Swisscom Login password)

You set the password when you created your e-mail address. Forgotten your password? Create a new one in My Swisscom(opens in new tab).

If you set up your e-mail program on the mobile phone or tablet using Exchange, follow these instructions. 

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