In order to improve protection against fraudulent activity, Swisscom only permits now encrypted e-mail access. To continue using your Bluewin e-mail securely on all your devices, please check your e-mail settings.
If you don’t adjust your settings, you will no longer be able to send and receive e-mails through your e-mail programme (e.g. Outlook, Apple-Mail).
Please check your e-mail settings on all devices where you have included your Bluewin address.
Our My Service experts will be happy to help you to update your e-mail settings.
Swisscom has no access to the settings of other manufacturers’ e-mail programs as the e-mail programs are stored locally on your device. Swisscom is therefore unable to adjust your settings for you.
If the settings in your e-mail programs (Outlook, Apple Mail or Android Mail) do not yet comply with the new security standards, you will receive an e-mail from firstname.lastname@example.org.
When using Webmail and the Bluewin app, communication between your device and the Bluewin e-mail servers is always encrypted automatically. Therefore, if you only use Webmail or the Bluewin app, no further action is required.
IMAP and POP3 are protocols used to transmit e-mails between mail servers and e-mail programs.
IMAP special features (recommended):
E-mails are saved on the mail server and regularly synchronised and downloaded by the e-mail program. This means that if you lose your device (e.g. your computer or mobile phone), you won’t lose your e-mails.
POP3 special features:
Once the connection is made between the e-mail program and mail server, e-mails are downloaded directly to the device and then deleted from the mail server.