As a token of our appreciation, our most loyal customers get to enjoy the exclusive
premium Priorité programme – for even better service.
With Priorité, you always have a front-row seat, with access to special services,
invitations to experiences, competitions and much more.
You can count on Priorité. Thanks to tips and tricks from Swisscom’s courses, you are
always well prepared – for example, for the opportunities and risks that come
with the internet.
We’re always happy to assist you. Whether online, on the phone, in a Swisscom shop or in person at your home or business residence, you can count on the help of our most experienced professionals.
Anyone who remains loyal to Swisscom for a particularly long
time and achieves a certain minimum turnover with Swisscom products and
services becomes a Priorité customer.
Olivier Racine is an explorer and author who lives in Lausanne.
For him, there is simply nothing that comes close to Swisscom and the service he receives from Priorité. Hear about how we helped him out of a truly precarious situation in just five minutes.
Priorité consultant Gregor Kettelhack talks about why the most
memorable experiences with Priorité customers are sometimes those closest to home. And why differentiating between working hours and off-duty time becomes completely irrelevant in such cases.
Francesco Rappa, entrepreneur and politician has been a Priorité
customer from the very beginning. He tells us how he once had to put Priorité’s personal service to the test in a very pressing matter.
Priorité agent Andrea Bernat appreciates the excellent teamwork
between the different specialists alongside him. Their combined know-how allows him to resolve even the most complex customer issues quickly over the phone.
Thomas Buschor, Head of Priorité