refreshed: new from old.

Our «refreshed» smartphones are refurbished, faultless smartphones from Switzerland, which we are offering in cooperation with our certified and experienced partner Recommerce Swiss*. Our partner Recommerce Swiss takes care of the entire smartphone refurbishing process, returning the pre-used product to a resellable condition. Our refreshed smartphones undergo thorough testing, including several quality controls to provide the following guarantees:

• Full functionality
• Testing of more than 35 checkpoints (Wifi, Bluetooth, touchscreen, display and more)
• A thorough antibacterial cleaning process
• More than 80% of the original battery capacity guaranteed
• Full reset with complete data erasure
• Unlocked for all providers

Refreshed Smartphones are available in two quality levels: «Premium» (as new) and «Basic» (good condition).

This refreshed smartphone is sold in an «Premium» (as new) condition:

• Screen: excellent condition
  
• Body and edge: excellent condition (fine scratches are possible)
  
• 12 months guarantee(opens in new tab)
• Device may contain new and compatible CE certified parts.
• Scratches are excluded from the warranty provisions.

Note: These are sample images that illustrate «Premium» condition:

In the event of warranty or if you are not satisfied with your refreshed smartphone despite these thorough controls, please visit the following website(opens in new tab).

Through the resale of refreshed smartphones, Swisscom is making a valuable contribution to the circular economy and giving resources a second life. For more information about our commitment and our reuse programmes, visit the following website(opens in new tab).

In order to provide you with the best possible experience, your product's battery or display may have been replaced. Please note that this replacement will not affect the performance of your smartphone in any way and is still covered by the warranty. Your screen may display a note from the manufacturer. This notice is purely informative and disappears after a few days.

* registered trademark of RS Switzerland SA