refreshed: new from old.

Our 'refreshed' smartphones are refurbished, faultless smartphones from Switzerland, which we are offering in cooperation with our certified and experienced partner Recommerce Swiss*. Our partner Recommerce Swiss takes care of the entire smartphone refurbishing process, returning the pre-used product to a resellable condition. Our refreshed smartphones undergo thorough testing, including several quality controls to provide the following guarantees:

• Full functionality
• Testing of more than 35 checkpoints (Wifi, Bluetooth, touchscreen, display and more)
• A thorough antibacterial cleaning process
• More than 80% of the original battery capacity guaranteed
• Full reset with complete data erasure
• Unlocked for all providers

Our refreshed smartphones are sold in an 'as new' condition:

• Screen condition: excellent condition
• Condition of body and edge: excellent condition (fine micro-scratches are possible)
• 12 months guarantee(opens in new tab)
• Device may contain new and compatible CE certified parts.

In the event of warranty or if you are not satisfied with your refreshed smartphone despite these thorough controls, please visit the following website(opens in new tab).

Through the resale of refreshed smartphones, Swisscom is making a valuable contribution to the circular economy and giving resources a second life. For more information about our commitment and our reuse programmes, visit the following website(opens in new tab).

In order to provide you with the best possible experience, your product's battery or display may have been replaced. Please note that this replacement will not affect the performance of your smartphone in any way and is still covered by the warranty. Your screen may display a note from the manufacturer. This notice is purely informative and disappears after a few days.

* registered trademark of RS Switzerland SA