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FAQ Ariba suppliers

Information on electronic ordering and billing at Swisscom

INTRODUCTION


What are Swisscom’s objectives?


What are the benefits for Swisscom’s suppliers?


What is SAP Ariba?


What costs arise for me as a supplier from using SAP Ariba?


What types of account are available for suppliers?


What about data protection and confidentiality in the Ariba network?


What are the technical requirements for using the Ariba network?


How can I register and qualify as a supplier for Swisscom?


OPENING AN ARIBA ACCOUNT (BY A SUPPLIER)


How do I create a new Ariba account?


MANAGING AN ARIBA ACCOUNT


Setting up the homepage


Account settings


User roles


Notifications


USE OF THE ARIBA NETWORK


Overview of documents for exchanging information


What important points do I need to bear in mind when processing an order using SAP Ariba?




How do I create a shipping notification?


TROUBLESHOOTING


How can I change the language settings?


How do I complete the account settings for the transmission of orders?


Can I link multiple Ariba supplier accounts?


INVOICES


How do I issue an invoice via Ariba?


How can I display the invoice overview and open item list?


What do I need to take into account when it comes to VAT?


How do I create VAT default settings?


How can I preset the ID of the recipient of the payment (RemittanceID)?


How should shipping costs be listed?


My invoice number is not accepted. Why?


What do I need to bear in mind in the event of rounding differences?


What is a service entry sheet and how do I make one?


DYNAMIC DISCOUNTING