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My Swisscom E-Mail myCloud TV Network status Find a shop Contact

My Swisscom Customer Center

On this page:
Learn how to view your bills, change your personal details and manage your subscriptions and products in the My Swisscom Customer Center.

Phone support is available

For administrative enquiries our phone support is available: Mon - Sat 07:00 - 20:00/ Closed on Sundays.
To manage your products and data online, you can log into the Customer Center.

Log into the Customer Center

Pay your bills, adjust settings or change your personal details: In the My Swisscom Customer Center, you can access your Swisscom services from anywhere, 24/7.

Fast access

Fast access provides a direct link to frequently used functions and areas of the My Swisscom Customer Center.

My Swisscom App

The Customer Center directly on your phone: download the free My Swisscom app and access your Swisscom bills, services and products wherever you are.


Having problems with your Swisscom login? Find information about the user name, password and several logins.


> More information about the login

Registering a business mobile

If you wish to manage your business mobile (with a NATEL® go subscription) in the My Swisscom Customer Center, proceed as follows:

  • Login

    Log into the My Swisscom Customer Center with your existing residential customer Swisscom login.


    > Do you still need a Swisscom Login?

    Add product

    Go to “Add product or service” > “Additional products”.

  • Registering a business product

    Then scroll down to the “For your business” area. Under “Manage Enterprise Mobile”, click Register.

    Enter number

    Enter the mobile number associated with your NATEL® go subscription and click Continue.

  • Receive code

    A code will be sent by SMS to the mobile number entered. Enter the code and click Continue. (If the prompt “Provide ID” appears, simply ignore it and continue.)


    Your telephone number is now registered in your My Swisscom Customer Center. You will find it on the homepage under “Business products and services” > “All business products”.

  • Done

    You can now manage your mobile in the My Swisscom Customer Center.



Do you have questions concerning our products?

We will help you via telephone or chat.

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