My Swisscom Customer Center
Learn how to view your bills, change your personal details and manage your subscriptions and products in the My Swisscom Customer Center.
Hotline opening hours
Billing & admin support: Mo. – Sat. 7- 20:00 | Outages & technical support 7x24
Pay your bills, adjust settings or change your personal details: In the My Swisscom Customer Center, you can access your Swisscom services from anywhere, 24/7.
Fast access provides a direct link to frequently used functions and areas of the My Swisscom Customer Center.
My data & contracts
Swisscom TV
Fixed-network telephony
The Customer Center directly on your phone: download the free My Swisscom app and access your Swisscom bills, services and products wherever you are.
Having problems with your Swisscom login? Find information about the user name, password and several logins.
If you wish to manage your business mobile (with a NATEL® go subscription) in the My Swisscom Customer Center, proceed as follows:
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Login
Log into the My Swisscom Customer Center with your existing residential customer Swisscom login.
Add product
Go to “New products”.
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Business products and services.
Go to “Additional services” under “Business products and services”.
Registering a business product
Click «Register a business mobile”.
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Enter number
Enter the mobile number associated with your NATEL® go subscription and click Continue.
Receive code
A code will be sent by SMS to the mobile number entered. Enter the code and click Continue. (If the prompt “Provide ID” appears, simply ignore it and continue.)
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Registered
Your telephone number is now registered in your My Swisscom Customer Center. You will find it on the homepage under “Business products and services” > “All business products”.
Done
You can now manage your mobile in the My Swisscom Customer Center.
Support
Contact
Do you have questions concerning our products?
We will help you via telephone or chat.