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Online Customer Center

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You can find your bills, personal data, subscriptions and products in the Swisscom Customer Center.

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My Swisscom App
FAQs

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Manage your products, bills, personal/business data and passwords - quickly and independently of Swisscom Shops and customer service.

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Forgot your user name and/or password?

Fast access

Current usage & bills

View your bills online or postpone payment deadlines
Check your current usage
Check how much you/your employees have called, surfed and made phone calls for

Personal data & passwords

Let us know about your (company) relocation or changed address
Change your passwords (Swisscom Login, email etc.)
Find your Wi-Fi (WLAN) password
Find your mobile phone PUK code

Product settings

Change or extend your subscriptions
Personalise your TV channel list
Activate the callfilter (advertising call block) for your landline
Listen to your COMBOX® messages or change your PIN
First aid for technical problems with your products

My Swisscom App

The most popular features of the Customer Center as an app.

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FAQs

Why don't I see all/the right products in the Customer Center?

How can I create a login for an employee?

Help with the Swisscom login

Support

Contact

Do you have questions concerning our products?

We will help you via telephone or chat.

Residential Customers

Related help topics

Customer Center

The Swisscom Login

Questions about payment