Customise your Bluewin E-Mail subscription and account

Customise your e-mail subscription

The Bluewin E-Mail subscriptions light, basic and advanced include different services. You can customise your subscription at any time.

Which subscriptions are available?

You can change to a higher or lower Bluewin E-Mail subscription at any time. The new price will be charged on the next billing date.

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Note: When you switch to a lower subscription, any additional e-mail accounts will be suspended, pending deletion after 180 days. You retain your primary e-mail account. As you will have less inclusive storage space, you may have to delete e-mails you have sent or received. Otherwise, you will no longer be able to send or receive e-mails.  

If you don’t yet have a Swisscom Login, you can register free of charge. This automatically opens a Bluewin E-Mail light subscription.

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You can also use Bluewin E-Mail abroad. However, you must be resident in Switzerland to order the subscription.

You can only cancel your Bluewin E-Mail basic or advanced subscription if you switch to a Bluewin E-Mail light subscription first and delete your primary e-mail account.

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Note: You can now use Bluewin E-Mail independently of a Swisscom Internet or Mobile subscription. This means you keep your e-mail account if you cancel your Internet subscription. You do not have to transfer or relinquish any e-mail accounts.

Customise your e-mail account

Your e-mail address, contacts, calendar and tasks are stored in your account. You can use several accounts, depending on your Bluewin E-Mail subscription.

How many accounts are included in the subscription?

With Bluewin E-Mail basic and Bluewin E-Mail advanced you can use several e-mail accounts. You can create a new account in My Swisscom.

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You can transfer your e-mail account to another person. Once you have initiated the transfer, the other person must take over the account. We will guide you through the process step by step.

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Note: You can now use Bluewin E-Mail independently of a Swisscom Internet or Mobile subscription. This means you keep your e-mail account if you cancel your Internet subscription. You do not have to transfer or relinquish any e-mail accounts.

You can delete your accounts in My Swisscom at any time. The stored e-mail address including all e-mails, calendars, contacts and tasks will be permanently deleted after 180 days.

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You can restore an e-mail account within 180 days of deleting it.

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In the e-mail settings in My Swisscom, you can view the e-mail password for your e-mail programme and manage other account settings such as automatic replies and forwarding as well as the spam and phishing filter.

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