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If you are experiencing problems with your fixed access line, check your connection online and follow our suggested solutions in My Swisscom.
Not able to make or receive calls on your fixed-line phone? Reboot your router. If the problem persists, check your connection. The automatic technical assistance in My Swisscom will help you with this.
We will also inform you about current faults and maintenance work at swisscom.ch/status or via the My Swisscom App.
Couldn't find an answer? Ask the Swisscom Community. More than 10,000 active users are waiting to help you.