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My Swisscom E-Mail myCloud TV Network status Find a shop Contact

E-mail setup on PC (e.g. Outlook) and mobile phone

On this page:
Set up your Bluewin e-mail account on a PC or mobile phone. Problems sending or receiving e-mails? Repair the settings manually or automatically.

Setting up/repairing e-mail

Option 1 of 3

Automatic setup/repair

The My Swisscom Assistant helps you set up, repair and adjust your e-mail account on the computer (e.g. Outlook). Download the program for free.



Option 2 of 3

Manual setup/repair

Send and receive your e-mails directly on your mobile or computer. To do this, select your e-mail program (e.g. Outlook) or e-mail app in the instructions and follow the step-by-step instructions.



Setting up an e-mail account on your mobile phone

Need specific instructions for your smartphone? Select your device in the instructions and follow the steps for setting up your e-mail account.

 

> Go to mobile phone instructions



Option 3 of 3

Expert help (charges apply)

Do you need support setting up or repairing your e-mail account? The My Service experts can assist you by phone, in the Swisscom Shop or in person at your home or office.






Checking the account settings

Swisscom now only permits encrypted e-mails to be sent. This ensures that you are better protected against misuse. Please update your security settings to continue using your account safely. Note that your e-mail password is not the same as your My Swisscom Customer Center login.






Resetting your e-mail password

You need your e-mail password when setting up your e-mail account on your device. Forgotten your password or need to change it? Set a new password in the My Swisscom Customer Center.


Note that you must change the password in the settings of all e-mail programs in which you have integrated your Bluewin address. Your Webmail password remains unchanged.






Logging in to Bluewin Webmail

To access your e-mails online, simply log in to Webmail with your Swisscom Login. You can then work with your Bluewin and Bluemail messages on any computer.






Problems sending e-mails

If you are unable to send or receive Bluewin e-mails on your mobile, this is often because an incorrect password has been saved in your e-mail settings. Your Bluewin password is not the same as your My Swisscom Customer Center password.

 

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