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Setting up & repairing e-mail

On this page:
Set up your Bluewin e-mail account on a PC or mobile phone. Problems sending or receiving e-mails? Repair the settings manually or automatically.

Setting up/repairing e-mail

Option 1 of 3

Automatic setup/repair

The My Swisscom Assistant helps you set up, repair and adjust your e-mail account on the computer. Download the program for free.



Option 2 of 3

Manual setup/repair

Send and receive your e-mails directly on your mobile or computer. To do this, select your e-mail program or e-mail app in the instructions and follow the step-by-step instructions.



Setting up an e-mail account on your mobile phone

Need specific instructions for your smartphone? Select your device in the instructions and follow the steps for setting up your e-mail account.

 

> Go to mobile phone instructions



Option 3 of 3

Expert help (charges apply)

Do you need support setting up or repairing your e-mail account? The My Service experts can assist you by phone, in the Swisscom Shop or in person at your home or office.






Protecting your account: checking the account settings

Swisscom now only permits encrypted e-mails to be sent. This ensures that you are better protected against misuse. Please update your security settings to continue using your account safely. Note that your e-mail password is not the same as your My Swisscom Customer Center login.






Resetting your e-mail password

You need your e-mail password when setting up your e-mail account on your device. Forgotten your password or need to change it? Set a new password in the My Swisscom Customer Center.


Note that you must change the password in the settings of all e-mail programs in which you have integrated your Bluewin address. Your Webmail password remains unchanged.






Logging in to Bluewin Webmail

To access your e-mails online, simply log in to Webmail with your Swisscom Login. You can then work with your Bluewin and Bluemail messages on any computer.






Problems sending e-mails

If you are unable to send or receive Bluewin e-mails on your mobile, this is often because an incorrect password has been saved in your e-mail settings. Your Bluewin password is not the same as your My Swisscom Customer Center password.

 

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