The My Swisscom Assistant helps you set up, repair and adjust your e-mail account on the computer (e.g. Outlook). Download the program for free.
Send and receive your e-mails directly on your mobile or computer. To do this, select your e-mail program (e.g. Outlook) or e-mail app in the instructions and follow the step-by-step instructions.
Do you need support setting up or repairing your e-mail account? The My Service experts can assist you by phone, in the Swisscom Shop or in person at your home or office.
Swisscom now only permits encrypted e-mails to be sent. This ensures that you are better protected against misuse. Please update your security settings to continue using your account safely. Note that your e-mail password is not the same as your My Swisscom Customer Center login.
You need your e-mail password when setting up your e-mail account on your device. Forgotten your password or need to change it? Set a new password in the My Swisscom Customer Center.
Note that you must change the password in the settings of all e-mail programs in which you have integrated your Bluewin address. Your Webmail password remains unchanged.
To access your e-mails online, simply log in to Webmail with your Swisscom Login. You can then work with your Bluewin and Bluemail messages on any computer.
If you are unable to send or receive Bluewin e-mails on your mobile, this is often because an incorrect password has been saved in your e-mail settings. Your Bluewin password is not the same as your My Swisscom Customer Center password.