Mobile phone & display repairs at the Swisscom Repair Center
At the Swisscom Repair Center, our certified technicians will quickly repair your mobile phone in a way that is environmentally friendly and includes a manufacturer's warranty. Choose from a range of options for broken screens, water damage and software errors to get your device up and running again in no time.
Screens, cases, water damage/other damage
- A rapid repair service (usually within 24 hours at the Repair Center and 2 hours with our Express service)
- Certified service engineers and original spare parts, ensuring that the manufacturer's guarantee remains valid
- A 6-month repair guarantee
- For Apple iPhones and Samsung smartphones (To price list)
Other issues/software problems
- Rectify the fault at home
- Free and simple
- The Picea app helps you to diagnose the cause
- E.G. For software or reception issues
Sell instead of repairing
With Swisscom Buyback you can trade in your old smartphone for credit on your next Swisscom bill, have the value conveniently paid out by bank transfer or receive a discount on your next smartphone.
Find a Swisscom Repair Center
Bring your smartphone (iPhone, Samsung) to one of the 10 Swisscom Repair Centers and have the device repaired directly on site. No Repair Center nearby? Device not on the price list? Go to your nearest Swisscom Shop and have your device sent in for repair.
As we reset your device during the repair process, all data on your device will be lost. Therefore, back up all data before you send your device for repair.
| Repair Center at Swisscom Shop |
Opening hours |
Repair appointment |
|---|---|---|
| Basel Marktplatz(opens in new tab) Marktplatz 11 4001 Basel |
Monday till Wednesday: 09.00–18.30 Thursday & Friday: 09.00–19.00 Saturday: 09.00–18.00 Sunday: Closed Closed on public holidays |
Book an appointment at the Repair Center(opens in new tab) |
| Bern Bubenbergplatz(opens in new tab) Bubenbergplatz 17 3011 Bern |
Monday till Friday: 09.00–18.30 Saturday: 09.00–17.00 Sunday: Closed Closed on public holidays |
Book an appointment at the Repair Center(opens in new tab) |
| Biel Bienne Neuengasse(opens in new tab) Neuengasse 48 2502 Biel/Bienne |
Monday till Friday: 09.00–18.30 Saturday: 09.00–17.00 Sunday: Closed Closed on public holidays |
Book an appointment at the Repair Center(opens in new tab) |
| Fribourg(opens in new tab) av. de la Gare 22 1700 Fribourg |
Monday till Thursday: 09.00–19.00 Friday: 09.00–20.00 Saturday: 08.30–16.00 Sunday: Closed Closed on public holidays |
Book an appointment at the Repair Center(opens in new tab) |
| Genève Rive(opens in new tab) rue de Rive 3 b 1204 Genève |
Monday till Friday: 09.00–19.00 Saturday: 09.00–18.00 Sunday: Closed Closed on public holidays |
Book an appointment at the Repair Center(opens in new tab) |
| Lausanne Haldimand(opens in new tab) rue Haldimand 18 1003 Lausanne |
Monday till Friday: 09.00–18.30 Saturday: 09.00–17.00 Sunday: Closed Closed on public holidays |
Book an appointment at the Repair Center(opens in new tab) |
| Lugano(opens in new tab) via Pietro Peri 8 6900 Lugano |
Monday till Wednesday: 09.00–18.30 Thursday: 09.00–19.00 Friday: 09.00–18.30 Saturday: 09.00–17.00 Sunday: Closed Closed on public holidays |
Book an appointment at the Repair Center(opens in new tab) |
| Luzern Bahnhofstr.(opens in new tab) Bahnhofstr. 5 6003 Luzern |
Monday till Friday: 09.00–18.30 Saturday: 09.00–17.00 Sunday: Closed Closed on public holidays |
Book an appointment at the Repair Center |
| St. Gallen Neugasse(opens in new tab) Neugasse 26 9000 St. Gallen |
Monday till Wednesday: 09.00–18.30 Thursday: 09.00–20.00 Friday: 09.00–18.30 Saturday: 09.00–17.00 Sunday: Closed Closed on public holidays |
Book an appointment at the Repair Center(opens in new tab) |
| Wintherthur Stadthaus(opens in new tab) Stadthausstr. 14 8401 Winterthur |
Monday till Wednesday: 09.00–18.30 Thursday: 09.00–20.00 Friday: 09.00–18.30 Saturday: 09.00–17.00 Sunday: Closed Closed on public holidays |
Book an appointment at the Repair Center(opens in new tab) |
| Repair Center at Swisscom Shop |
|---|
| Basel Marktplatz(opens in new tab) Marktplatz 11 4001 Basel Opening hours Thursday & Friday: 09.00–19.00 Saturday: 09.00–18.00 Sunday: Closed Closed on public holidays Book an appointment at the Repair Center(opens in new tab) |
| Bern Bubenbergplatz(opens in new tab) Bubenbergplatz 17 3011 Bern Opening hours Saturday: 09.00–17.00 Sunday: Closed Closed on public holidays Book an appointment at the Repair Center(opens in new tab) |
| Biel Bienne Neuengasse(opens in new tab) Neuengasse 48 2502 Biel/Bienne Opening hours Saturday: 09.00–17.00 Sunday: Closed Closed on public holidays Book an appointment at the Repair Center(opens in new tab) |
| Fribourg(opens in new tab) av. de la Gare 22 1700 Fribourg Opening hours Friday: 09.00–20.00 Saturday: 08.30–16.00 Sunday: Closed Closed on public holidays Book an appointment at the Repair Center(opens in new tab) |
| Genève Rive(opens in new tab) rue de Rive 3 b 1204 Genève Opening hours Saturday: 09.00–18.00 Sunday: Closed Closed on public holidays Book an appointment at the Repair Center(opens in new tab) |
| Lausanne Haldimand(opens in new tab) rue Haldimand 18 1003 Lausanne Opening hours Saturday: 09.00–17.00 Sunday: Closed Closed on public holidays Book an appointment at the Repair Center(opens in new tab) |
| Lugano(opens in new tab) via Pietro Peri 8 6900 Lugano Opening hours Thursday: 09.00–19.00 Friday: 09.00–18.30 Saturday: 09.00–17.00 Sunday: Closed Closed on public holidays Book an appointment at the Repair Center(opens in new tab) |
| Luzern Bahnhofstr.(opens in new tab) Bahnhofstr. 5 6003 Luzern Opening hours Saturday: 09.00–17.00 Sunday: Closed Closed on public holidays Book an appointment at the Repair Center(opens in new tab) |
| St. Gallen Neugasse(opens in new tab) Neugasse 26 9000 St. Gallen Opening hours Thursday: 09.00–20.00 Friday: 09.00–18.30 Saturday: 09.00–17.00 Sunday: Closed Closed on public holidays Book an appointment at the Repair Center(opens in new tab) |
| Wintherthur Stadthaus(opens in new tab) Stadthausstr. 14 8401 Winterthur Opening hours Thursday: 09.00–20.00 Friday: 09.00–18.30 Saturday: 09.00–17.00 Sunday: Closed Closed on public holidays Book an appointment at the Repair Center(opens in new tab) |
Free fault rectification at home
Diagnose faults with an app
The Picea app checks your device for faults.
- Install the Picea app.
- The app analyses your device and helps you to rectify faults.
The Picea app checks your device for faults.
- Scan the QR code.
- Install the Picea app.
- The app analyses your device and helps you to rectify faults.