Changing your Internet or TV-Box

If you want to switch to a new router or TV-Box, order a new Internet-Box or TV-Box.

Compare Internet-Boxes

Compare TV-Boxes

Faulty device?

Use Smart Support in My Swisscom to resolve your problems with the Internet, TV or other Swisscom products.

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Send Back an old box

Send back your old devices for free. We will either refurbish the Boxes or have them disposed of professionally.

How to send back a return

Help from the Swisscom Community

Know more together: Our community with over 10,000 active users will be happy to support you.