If you want to switch to a new router or TV-Box, order a new Internet-Box or TV-Box.
Use Smart Support in My Swisscom to resolve your problems with the Internet, TV or other Swisscom products.
Send back your old devices for free. We will either refurbish the Boxes or have them disposed of professionally.
Know more together: Our community with over 10,000 active users will be happy to support you.