You can watch Swisscom TV Air on your mobile devices (smartphone & tablet), PC or Mac and use the various Swisscom TV functions.
Using a browser for TV Air:
TV Air on your smartphone or tablet:
Depending on the Swisscom product you have, you can use various TV Air functions and login options. You can see the product you are using in the Customer Center.
You can use your smartphone or tablet as a remote control with the TV Air app remote control function, which lets you switch channels, plan recordings and adjust the volume. This is practical, for instance, if the batteries in your TV remote control are done or you can't find it.
How to watch Swisscom TV on the move: additional tips
If you are a Swisscom TV subscriber and have a TV-Box at home, you can use your Swisscom Login to log in. This Login gives you access to all Swisscom TV functions. If you don’t know your Swisscom Login and you are at home, you can pair your mobile device and Swisscom TV Box directly via Easy Connect. The pairing code is displayed at “Settings” > “TV settings” > “Pair TV-Box with mobile device”.
If you are an inOne mobile or NATEL® infinity subscriber with TV Air Mobile, you can use your mobile phone number for the inOne mobile or NATEL® infinity Login.
How to order or cancel the "TV Air Mobile" (CHF 5.-) subscription: send an SMS with the keyword START TVAIR or STOP TVAIR to 444.
If you want to use TV Air free, you can use any Swiss mobile phone number or Facebook® login to log in. You can use TV Air for free with this login, but you can only access a few functions.
Note: If you log in with your Facebook® account or a mobile phone number, you are not connected to your TV-Box at home. You have to log out and log in again with the right details (in this case with your Swisscom TV Login or via Easy Connect) if you want to access the right account.
You can see which TV Air subscription you are currently using at the top right under “My account” and “My subscription”.
Your login and the products you subscribe to determine which TV Air functions you can use. If, for instance, you are using TV Air via your Swisscom Login, you can save recordings and use the Replay function. However, if you are logged into TV Air free via your Facebook® account or a mobile phone number, these functions are not available to you. A login is also necessary for legal reasons.
Depending on your TV subscription you can view programmes up to seven days old with the Replay function.
You have to activate this function to use Replay the first time. You can view the programmes aired from the time you activated the function.
Note: Replay activation is linked to your subscription. If you have activated the Replay function for a specific channel on a device, it is also available on all other devices. If you have activated the Replay function on your TV-Box for instance, it is also available in the TV Air app.
You activate the Replay function in your TV Air app at 6 pm on 5 October. You want to watch a programme that was aired from 5 pm - 6.30 pm at 8 pm on 5 October. You can only watch the last 30 minutes of the programme because the Replay function was only activated at 6 pm.
Yes, you can also watch recordings abroad and there is no limit to their availability. Transmitting TV content uses up a lot of data volume and may incur high roaming costs so we recommend that you use TV Air via WLAN. You cannot watch live TV abroad for legal reasons.
Yes, you can also watch programmes offline on your smartphone or tablet. You can record programmes first, then download and play them back without Internet access. You can also view films you have purchased offline in the same way. Rented films are only available online.
No, for legal reasons it is not possible to save the Swisscom TV Air app on an external SD card.
Yes, that is possible with TV Air free, however you only have access to the Live TV function.
Please note that data usage costs are incurred when you use TV Air free. These costs are also incurred when you have a Swisscom mobile connection and use TV Air free.
Data usage costs vary from one provider to the next.
Billing for the use of TV Air depends on your mobile subscription. There are no additional costs for subscriptions that include Internet usage like inOne mobile and NATEL® infinity.
Viewing Swisscom TV Air free uses data and generates costs. One hour of viewing or recording requires approx. 1 GB of data.
Send an SMS with the word “Status” to 444 to find out how much data you have used.
Chargeable content is billed to your Swisscom invoice.