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Swisscom TV Air

Swisscom TV Air

Swisscom TV Air

Swisscom TV Air allows you to enjoy TV and, depending on your subscription, all your favourite Swisscom TV 2.0 functions on your mobile devices (smart phone & tablet) or computer.

 

You can find detailed information about the product at www.swisscom.ch/tvair



Where do you want to use TV Air?

Requirements

To use Swisscom TV on the web, you need a computer with internet access (at least DSL) and one of the following browsers:

  • Internet Explorer
  • Mozilla Firefox (32 Bit)
  • Safari
  • Opera

 

Ordering and setting up

Use your Swisscom Login to watch TV programmes, top films (Video on Demand) or Live Sports Events straight on your internet browser.

Starting Swisscom TV Air


Already existing Teleclub Sports subscriptions have no impact on the cost of Live Sports Events.

 

Requirements for mobile phone and tablet

The Swisscom TV 2.0 App requires firmware version iOS 7.0 or higher on iPhone and iPad; version 4.2 or higher on Android devices; and version 8 or higher on Windows phones.

If you have an earlier version of a device, an update may be available from your manufacturer. Unfortunately the App may not be available for older devices.

Check here to see which software version you have on your device.

 

Ordering and setting up mobile phones and tablets

You can also receive Swisscom TV Air on your smart phone if you don't have a Swisscom mobile phone subscription, or if you use an "easy" offer. Chargeable content like Live TV subscriptions, Live Sports Events, and top films on demand are only available to Swisscom customers with a Swisscom TV 2.0 subscription.
You can download the TV App here: www.swisscom.ch/apps

 


General questions on the use of Swisscom TV 2.0 App

Where do I have to log in?

Why do I have to log in?

For which devices is the Swisscom TV 2.0 App available?

What devices support TV Air free?

Can the contents of the Swisscom TV App also be watched offline?

Can the TV 2.0 App be saved on an external SD memory card?

TV App 1.0

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Swisscom TV 2.0 App allows you to benefit from practical functions such as Replay and Record.


General questions about functions

Recording

Replay and Live Pause

Swisscom TV 2.0 remote control


General questions on billing

How can I find out how much data traffic I have generated with my mobile phone?

How is chargeable content such as Live Sports Events and Video on Demand billed?

Is data transfer by mobile phone deducted from the units included in Surf subscriptions?

Can I also receive Swisscom TV 2.0 without a Swisscom contract on my mobile phone?


Allgemeine Fragen

Which login should/can I use and how do they differ?

Where can I see which subscription I am logged in with?

What is and what’s not already available?

Does the channel list that I have set remain saved?

Why can some channels not be played?

Why is dual sound (second language) not available?

Why do I constantly have to accept the GTCs?

Why is the Silverlight plug-in still active in Win7/IE11 and OSX/Safari?

How can I change the language?

How can I sort the recordings by date?

Why are my recordings not there?

Why does the error message “Warning: unknown error” appear so often?

Why do I need a login at all?

Where can I change the channel list?

When I watch TV in full-screen mode, my screen saver is activated after a certain length of time or my laptop suddenly falls into sleep mode. Why does this happen?

A flash icon appears when I try to watch one of my recordings. What does this mean?

A lock icon appears when I try to watch one of my recordings. What does this mean?


Why don't I have a Replay function?

Why can't I record?



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