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Contract extension

Extend mobile subscription

When can I extend the contract?

In the customer center you will see when you can extend your contract or order a new phone with a discount. 

Log in to the customer center and click under "My products and services" on the subscription you would like to extend. 
When you can extend your contract, you will see:
  • The date on which the contract extension is possible.
  • Two links, by which you can extend your contract directly - with or without a phone:

Beispiel Darstellung aus dem Kundencenter

You can't see the links? 

If you have bills with expired payment terms, the links will not be displayed: settle your outstanding bills.

Likewise, the links will not be displayed, if you can not yet extend your contract.

Cell phone price with a subscription extension 

If you order a new cell phone with your contract extension, you will receive the cell phone with a discount. The discount depends on the duration of the subscription contract and on the type of subscription. 

Calculate the price for your new cell phone with an extended contract:  

You can only see your personal device price as of the date the extension of your contract will be possible. 
Select a device
Click on "Extend contract"
Log in with your Swisscom login 
Select a device color and memory.
Even if you already select the desired subscription and supscription period, the price displayed is not yet the correct price of the device. 
Click on "order"
On the right-hand side you can now see the price of the device and the monthly subscription costs. 

Extend your subscription without a new device 

When you extend your mobile subscription, without ordering a new cell phone, you will receive a subscription with a discount. This is only possile if you change to an inOne mobile or inOne mobile SME subscription:

Select the desired inOne(SME) mobile subscription.
Click on "Details".
Make sure the options "subscription without device" and "extend contract" are selected.
Beispiel Darstellung aus dem Kundencenter



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