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Renew your mobile subscription

On this page:
Renew your subscription, save money on your mobile phone purchase and donate your old device.

When can I renew?

In the customer center you will see when you can extend your contract or order a new phone with a discount. 


  1. Log in to the customer center and click under "My products and services" on the subscription you would like to extend.
  2. When you can extend your contract, you will see:
  • The date on which the contract extension is possible.
  • Two links, by which you can extend your contract directly - with or without a phone:


Beispiel Darstellung aus dem Kundencenter

You can't see the links? If you have bills with expired payment terms, the links will not be displayed: settle your outstanding bills. Likewise, the links will not be displayed, if you can not yet extend your contract.






Buy phone with renewal

If you order a new cell phone with your contract extension, you will receive the cell phone with a discount. The discount depends on the duration of the subscription contract and on the type of subscription. 

Calculate the price for your new cell phone with an extended contract:  

  1. Visit www.swisscom.ch/shop 

    You can only see your personal device price as of the date the extension of your contract will be possible.
  2. Select a device
  3. Click on "Extend contract"
  4. Log in with your Swisscom login
  5. Select a device color and memory. 

    Even if you already select the desired subscription and supscription period, the price displayed is not yet the correct price of the device.
  6. Click on "order"
  7. On the right-hand side you can now see the price of the device and the monthly subscription costs.






Renew subscription / no device

When you extend your mobile subscription, without ordering a new cell phone, you will receive a subscription with a discount. This is only possile if you change to an inOne mobile or inOne mobile SME subscription:

  1. Visit www.swisscom.ch/abos.
  2. Select the desired inOne(SME) mobile subscription.
  3. Click on "Details".
  4. Make sure the options "subscription without device" and "extend contract" are selected.

 

Beispiel Darstellung aus dem Kundencenter





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