In the customer center you will see when you can extend your contract or order a new phone with a discount.
|Log in to the customer center and click under "My products and services" on the subscription you would like to extend.
|When you can extend your contract, you will see:|
You can't see the links?
If you have bills with expired payment terms, the links will not be displayed: settle your outstanding bills.
Likewise, the links will not be displayed, if you can not yet extend your contract.
If you order a new cell phone with your contract extension, you will receive the cell phone with a discount. The discount depends on the duration of the subscription contract and on the type of subscription.
Calculate the price for your new cell phone with an extended contract:
|❗||You can only see your personal device price as of the date the extension of your contract will be possible.|
|Select a device
|Click on "Extend contract"
|Log in with your Swisscom login
|Select a device color and memory.
|❗||Even if you already select the desired subscription and supscription period, the price displayed is not yet the correct price of the device.|
|Click on "order"
|On the right-hand side you can now see the price of the device and the monthly subscription costs.
When you extend your mobile subscription, without ordering a new cell phone, you will receive a subscription with a discount. This is only possile if you change to an inOne mobile or inOne mobile SME subscription:
|Select the desired inOne(SME) mobile subscription.
|Click on "Details".
|Make sure the options "subscription without device" and "extend contract" are selected.