Internet security & service products

Protection and support for you, your personal data and your devices: our security and service products keep you safe in the digital world.

blue Security & Service S

Protects you from data theft through cyber crime Up to 10 e-mail addresses can be stored. If there is any misuse, all other linked data such as user names, passwords or credit card numbers are displayed so they can be quickly changed or blocked.
Password manager The passwords, login data and credit card numbers are stored centrally in the vault. The synchronisation function means they can be retrieved on all devices with a master password.
Protects your devices from viruses, hackers and spyware Protect your devices against viruses, Trojans, ransomware, adware, keyloggers, spyware and other malware. If your data is misused, you receive an e-mail detailing the issue and a course of action to prevent further misuse.
Warnings about suspicious apps You see immediately if you have called up a secured banking site. Your transactions are protected, thanks to a secure website connection. Protect your children on the Internet with the Family Manager, by setting screen time limits and blocking harmful content.

Price per month
0.–

for 3 months, after 9.90

Details

Recommendation

blue Security & Service M

Protects you from data theft through cyber crime
Password manager
Protects your devices from viruses, hackers and spyware
Warnings about suspicious apps
12 x technical support from My Service professionals The professionals at My Service support you with technical issues relating to smartphones, computers or printers, including security checks, backups, data transfer or printer installation. Our My Service experts will be happy to help: over the phone, remotely or in the Swisscom Shop (mobile devices). Access this service 12 times per year. For more information, visit: swisscom.ch/myservice
250 GB myCloud online storage for backups of pictures, data and videos Store your photos, videos and data securely in Swiss online storage. You can access your data from any device anywhere in the world and, if your device is lost or damaged, your data stays in the cloud. View your photos and data on your smartphone, computer or Swisscom blue TV or share them with password-protected content sharing. For more information, visit: swisscom.ch/mycloud

Price per month
9.90

for 3 months, after 19.90

Details

blue Security & Service L

Protects you from data theft through cyber crime
Password manager
Protects your devices from viruses, hackers and spyware
Warnings about suspicious apps
24 x technical support from My Service professionals The professionals at My Service support you with technical issues relating to smartphones, computers or printers, including security checks, backups, data transfer or printer installation. Our My Service experts will be happy to help: over the phone, remotely or in the Swisscom Shop (mobile devices). Access this service 24 times per year. Up to five users in household For more information, visit: swisscom.ch/myservice
2 TB myCloud online storage for backups of pictures, data and videos Store your photos, videos and data securely in Swiss online storage. You can access your data from any device anywhere in the world and, if your device is lost or damaged, your data stays in the cloud. View your photos and data on your smartphone, computer or Swisscom blue TV or share them with password-protected content sharing. For more information, visit: swisscom.ch/mycloud
Comprehensive cyber security insurance (Easy Cyber Insurance) Provides cover against online crime such as cyberbullying and cyber attacks Protection for the whole family No excess

Price per month
24.90

for 3 months, after 34.90

Details

blue Security & Service S

Protects you from data theft through cyber crime Up to 10 e-mail addresses can be stored. If there is any misuse, all other linked data such as user names, passwords or credit card numbers are displayed so they can be quickly changed or blocked.
Password manager The passwords, login data and credit card numbers are stored centrally in the vault. The synchronisation function means they can be retrieved on all devices with a master password.
Protects your devices from viruses, hackers and spyware Protect your devices against viruses, Trojans, ransomware, adware, keyloggers, spyware and other malware. If your data is misused, you receive an e-mail detailing the issue and a course of action to prevent further misuse.
Warnings about suspicious apps You see immediately if you have called up a secured banking site. Your transactions are protected, thanks to a secure website connection. Protect your children on the Internet with the Family Manager, by setting screen time limits and blocking harmful content.

Price per month
0.–

for 3 months, after 9.90

Details

Recommendation

blue Security & Service M

Protects you from data theft through cyber crime Up to 10 e-mail addresses can be stored. If there is any misuse, all other linked data such as user names, passwords or credit card numbers are displayed so they can be quickly changed or blocked.
Password manager The passwords, login data and credit card numbers are stored centrally in the vault. The synchronisation function means they can be retrieved on all devices with a master password.
Protects your devices from viruses, hackers and spyware Protect your devices against viruses, Trojans, ransomware, adware, keyloggers, spyware and other malware. If your data is misused, you receive an e-mail detailing the issue and a course of action to prevent further misuse.
Warnings about suspicious apps You see immediately if you have called up a secured banking site. Your transactions are protected, thanks to a secure website connection. Protect your children on the Internet with the Family Manager, by setting screen time limits and blocking harmful content.
12 x technical support from My Service professionals The professionals at My Service support you with technical issues relating to smartphones, computers or printers, including security checks, backups, data transfer or printer installation. Our My Service experts will be happy to help: over the phone, remotely or in the Swisscom Shop (mobile devices). Access this service 12 times per year. For more information, visit: swisscom.ch/myservice
250 GB myCloud online storage for pictures, data and videos Store your photos, videos and data securely in Swiss online storage. You can access your data from any device anywhere in the world and, if your device is lost or damaged, your data stays in the cloud. View your photos and data on your smartphone, computer or Swisscom blue TV or share them with password-protected content sharing. For more information, visit: swisscom.ch/mycloud

Price per month
9.90

for 3 months, after 19.90

Details

blue Security & Service L

Protects you from data theft through cyber crime Up to 10 e-mail addresses can be stored. If there is any misuse, all other linked data such as user names, passwords or credit card numbers are displayed so they can be quickly changed or blocked.
Password manager The passwords, login data and credit card numbers are stored centrally in the vault. The synchronisation function means they can be retrieved on all devices with a master password.
Protects your devices from viruses, hackers and spyware Protect your devices against viruses, Trojans, ransomware, adware, keyloggers, spyware and other malware. If your data is misused, you receive an e-mail detailing the issue and a course of action to prevent further misuse.
Warnings about suspicious apps You see immediately if you have called up a secured banking site. Your transactions are protected, thanks to a secure website connection. Protect your children on the Internet with the Family Manager, by setting screen time limits and blocking harmful content.
24 x technical support from My Service professionals The professionals at My Service support you with technical issues relating to smartphones, computers or printers, including security checks, backups, data transfer or printer installation. Our My Service experts will be happy to help: over the phone, remotely or in the Swisscom Shop (mobile devices). Access this service 24 times per year. Up to five users in household For more information, visit: swisscom.ch/myservice
2 TB myCloud online storage for pictures, data and videos Store your photos, videos and data securely in Swiss online storage. You can access your data from any device anywhere in the world and, if your device is lost or damaged, your data stays in the cloud. View your photos and data on your smartphone, computer or Swisscom blue TV or share them with password-protected content sharing. For more information, visit: swisscom.ch/mycloud
Comprehensive cyber security insurance (Easy Cyber Insurance) Provides cover against online crime such as cyberbullying and cyber attacks Protection for the whole family No excess

Price per month
24.90

for 3 months, after 34.90

Details

Internet Security

Protects your devices from viruses, hackers and spyware
Warnings about suspicious apps

Price per month
0.–

for 3 months, after 6.90

Details

Identity Security

Protects you from data theft through cyber crime
Password manager

Price per month
0.–

for 3 months, after 4.90

Details

Identity Security

Protects you from data theft through cyber crime
Password manager

Price per month
0.–

for 3 months, after 4.90

Details

Internet Security

Protects devices from viruses, hackers and spyware
Warnings about suspicious apps

Price per month
0.–

for 3 months, after 6.90

Details

What you need to know about the offers

Offer terms

Identity Security and Internet Security can be subscribed to separately or together as blue Security & Service S, M or L.
A subscription to the Service(s) requires a fixed-line network or mobile subscription with Swisscom and activated access to the Swisscom Customer Center.
Usage of the sofware requires that the end device in question meets the system requirements: Windows 7 SP1 (Support ends in August 2023), Windows 8.1, Windows 10, Windows 11 / macOS 11 (Big Sur) or higher / iPhone iOS 14 or higher / Android 8.0 or higher / ARM-based tablets are not supported.
Internet Security and Identity Security (or the blue Security & Service S if both services are purchased) are billed monthly on the customer's Swisscom invoice.
The services can be terminated by either party at the end of any month, subject to a notification period of two months. If the customer has subscribed to both services (blue Security & Service S), he/she also has the option to cancel just one of the two services.

Offer Terms Internet Security & Identity Security(opens in new tab)

Installing My Security (app) – essential

Find out more here about how to install Swisscom security apps on your mobile phone / computer and solve problems:

Help-page
Help from My Service experts (with costs)
Help from the Community(opens in new tab)

Complete overview of installing / using security apps(opens in new tab)

New app: My Security brings together Internet Security and Identity Security

I have not yet installed the Internet Security and Identity Security apps on my devices:
Swisscom now provides Internet Security and Identity Security in a single app. You only need the My Security app.

I have already installed the Internet Security and Identity Security apps on my devices:
If you have already installed these products on your devices, you will get an automatic update. Once all the services in My Security app are activated, you can delete or uninstall the Internet Security app.

Is there a minimum contract period for blue Security & Service S, M and L?

No, blue Security & Service S, M or L can be cancelled at any time.

If you want to cancel the package and all the products included in it, just click the cancellation link on the dashboard under My Security and follow the steps displayed. If blue Security & Service S, M or L and thus Identity Security is cancelled, it will longer be possible to access the stored passwords; these must therefore be exported in advance or saved in a different way. The protection lapses immediately upon termination.

Can blue Security & Service S, M and L be changed at any time?

Yes, you can switch between services at any time.

Since blue Security & Service S is included in all packages, you do not need to do anything with the installed app. Protection is still guaranteed.

Can individual products not included in blue Security & Service S, M and L be continued?

All products in blue Security & Service S, M and L can also be continued separately. Please note that the price benefit does not apply in this case.
The My Service M/L package included in blue Security & Service M/L cannot be ordered separately. However, you can choose a My Service All-In or basic package as an alternative.
Please ensure that you save or write down the passwords stored in Identity Security before the product is cancelled. Once the product is cancelled, you will no longer have access to these passwords.

When does Identity Security start protecting my identity?

You will receive an email with a link after entering the email address. Click the confirmation link to activate the protection.
Download the app on your mobile device or as a desktop version via My Swisscom.
You can enter up to 10 email addresses, credit card numbers and additional sensitive data at a time; these are monitored around the clock (via web monitoring by F-Secure).
Your digital identity and thus your sensitive data are immediately protected and monitored after the app is installed and the data stored. You will receive a notification by email immediately in the event of misuse.

What happens to my data with Identity Security and how well is it protected?

The encryption and decryption of the data stored in the app takes place exclusively on your own device.
Swisscom cannot identify or recover your data if you no longer have the master password or recovery key (generated from the app).