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The Swisscom Login

The Swisscom Login

The Swisscom Login is your most important login for the Swisscom Online World. It gives you access to the Customer Centre, where you can assign and manage your other passwords. 


Login Customer Center

The Swisscom Login consists of a personal user name and a secret password.

NATEL® Login is an alternative to the Swisscom Login (with user name and password).

To use it, select the "Natel® Login" tab on the log in screen. Once you have provided a mobile phone number, you will receive an SMS code which you then have to enter in the Internet browser. A new SMS code will be sent each time you log in.

If you have activated Mobile ID on your mobile device, you will be asked to enter your Mobile ID PIN. This means that you will not receive an SMS code. 

The NATEL® Login gives you access to:

  • Mobile Internet services, such as Swisscom TV air, Customer Centre.
  •  If your mobile phone is connected to the mobile network and uses such a service, it will automatically log in with its SIM. You can deactivate this automatic SIM-login the Customer Centre.
  • Internet services that explicitly offer NATEL® Login on their login pages (at the moment this includes Swisscom TV air, Shopping Basket, Customer Centre).
  • most internet services, such as, for example, Webmail, Swisscom TV online, Shopping Basket, Customer Centre etc. 

Using the NATEL® Login

Advanced Security

Learn here in a few steps how to convert your Bluewin Login in to a Swisscom Login.

If you still have an old Bluewin Login, you can simply convert it to a new Swisscom  Login:

  1. Go to change Bluewin Login to Swisscom Login
  2. There, type in your (old) Bluewin user name and Bluewin password.
  3. You will now be asked to specify your new Swisscom Login password.
  4. Then please follow the next steps.

Forgotten your Bluewin password?

If you've forgotten the password of your old Bluewin login, click on Forgotten user name or password? on the login page and follow the instructions.

Only know your Bluewin e-mail address?

If you don’t remember your Bluewin user name, please also start by clicking on Forgotten user name or password. on the login page. Then also click on Forgotten user name? , enter your Bluewin e-mail address in the search screen and follow the instructions.

Customer Center

Check and change your personal details, e.g. when you move or set up a new e-mail address.
Go to Customer Center


If you would like to work with Webmail in your Internet browser, you need to log into Webmail with your Swisscom Login, not with your e-mail account login details.
Go to Webmail

Bill online

Keep an eye on your current costs and pay immediately online.
Go to Online billing

Swisscom TV Air

Order television programmes, rented films (Video on Demand) or live sporting events directly in your Internet browser using your Swisscom or NATEL® login.
Go to Swisscom TV Air

Your personal information

Manage your personal information in a secure manner:

  • DocSafe: Save documents securely
  • Evita: Your electronic health dossier
  • comPlan: The Swisscom retirement fund

Further services

Benefit from additional options such as the SMS Box, TV Guide, Support Community, web hosting, etc.

Useful information

Password rules

Forgotten your user name or password for the Swisscom Login?

The login for your e-mail account


Manage your personal data, subscriptions and bills on your own.


My Swisscom Assistant

The worry-free service for your computer


Mobile Set up

Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.


Quick Check

Check up on your own Swisscom services such as TV, Internet, telephone, and email!


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