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You can only change to the free myCloud subscription if you are using less than 10 GB of storage. Please note that files and photos in the recycle bin also take up storage.
Log in to My Swisscom. You can enter your mobile phone number there and activate “Secure authentication in 2 steps” (2-factor authentication). Your data is then better protected, and you will be requested to provide an SMS code as well as your username and password. The code is sent to your registered mobile phone number.
Regulation of digital estates is becoming increasingly important. In principle, every customer should keep the access data for their online activities (Facebook, Swisscom myCloud, e-mail addresses, etc.) in a safe place and ensure that a trusted person knows where the data is stored. If a deceased Swisscom customer has not made arrangements for this, their heirs will be given access to the requested data after presenting the death certificate and certificate of inheritance.
Photos/files can be downloaded beforehand > To instructions