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New payment options

On this page:
Paperless payment of your Swisscom bill. From October you can do this at a Swisscom Shop or in the “My Swisscom” Customer Center – it’s simple and free of charge.

Your payment options

In October 2019, Swisscom will be introducing new payment options: in addition to eBill, DD and e-mail invoice, you will now be able to pay your invoice at a Swisscom Shop or by credit card in the “My Swisscom” Customer Center. These payment options are free of charge. To avoid being charged for paper invoice, switch to an electronic payment method, such as eBill.



Switching to paperless billing

Do you still receive your Swisscom invoice by post? It is easy to switch your payment method in the “My Swisscom” Customer Center or let us know your request directly by chat.

 

Change payment method now



Payment options


Free of charge

You receive eBills where you pay them, directly within your e-banking service. This has a number of benefits:

  • Simple: No typing in or scanning of payment slips. No errors. Reliable payment.
  • Secure: Only trustworthy invoices. No spam. No phishing.
  • Quick: Pay invoices on time. With one click. Or automatically - to save even more time.
  • Paperless: The eBill is settled directly in your E-banking account. By no longer receiving paper invoices, you are actively helping to protect the environment.
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Free of charge

The amount to be paid will be automatically debited from your account on the due date by direct debit or Debit Direct by PostFinance. Once it is set up, you will never miss a payment again. If you do not agree with the amount debited you have 30 days within which to object.

Register for direct debit or Debit Direct.


Free of charge

Pay your Swisscom bill conveniently using e-banking or e-finance (PostFinance). Enter the reference number online and simply pay with the touch of a mouse button. All the required payment information is available in the Customer Center or the e-mailed bill. To avoid having to key in the payment data, simply copy the relevant data from the electronic paying-in slip and paste it into the appropriate e-banking or e-finance fields.



Free of charge

You can pay your Swisscom bill easily using your credit card. You can pay your bills with a VISA or MasterCard in the Customer Center or on the My Swisscom app.


chargeable

The fee for payments at the post office will be CHF 3.00 for Swisscom customers.


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Free of charge

You can pay your invoice directly at a Swisscom Shop near you. You can settle your invoice in cash, by Maestro, by credit card or TWINT. You don’t even need to bring your invoice with you.






FAQs


Why do I have to pay CHF 2.90 for paper billing from 1 October 2019?

How do I give up paper invoice and therefore avoid being charged?

Why is there now a standard charge of CHF 3.- for paying at Swiss Post counters?

What are the alternatives to paying at the Swiss Post counter?

Where can I find an overview of all fees?