Check your order status online
iPhone 8, 8 Plus & iPhone X
How to check your order status
When you are logged in, you can see the status of your orders such as alterations to your contract and subscription changes (e.g. inOne deals) and of orders for equipement and accessories from the online shop:
The above link takes you to an overview of your orders. You need to use your Swisscom Login just as you do for the Customer Centre. You can create a login if you don't already have one.
You can even check the status of open orders three months after their completion.