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Order status

Enquire about the status of your order online

Check your order status online

iPhone 8, 8 Plus & iPhone X

Current delivery times, your order status, FAQs.

iPhone support






How to check your order status

When you are logged in, you can see the status of your orders such as alterations to your contract and subscription changes (e.g. inOne deals) and of orders for equipement and accessories from the online shop:

 

Check your order status


The above link takes you to an overview of your orders. You need to use your  Swisscom Login just as you do for the Customer Centre. You can create a login if you don't already have one.

You can even check the status of open orders three months after their completion.