TV-Box (UHD)
On this page:
Get information about the TV-Box (UHD) ports and setup instructions. You will also find out how to return your old TV-Box.
Installation and connections
Download the instruction PDF to get more information about the connections and buttons of the TV-Box (UHD)
Set up and use
Help topics & tips TV-Box (UHD)
Instruction and energy consumption
Instruction (PDF)
Declaration of Conformity (PDF)
Frequently asked questions
What do the LEDs on my TV-Box (UHD) mean?
LED lights up white: the TV-Box is switched on.
LED lights up red: the TV-Box is on standby, or has no Internet connection
LED does not light up: the TV-Box is switched of
Which Internet router can I use with the TV-Box (UHD)?
The Swisscom TV-Boxes can be connected with all Swisscom routers. With one restriction: the Voice Assistant cannot be used with the Centro Business router.
Can I combine more than one TV-Box (UHD)?
Yes, each household can use up to 5 Swisscom TV-Boxes. You can use any Swisscom TV-Boxes. However, please note the device restrictions.
Can I also use blue TV without a TV-Box?
Yes, you can also use Blue-TV without a Swisscom TV-Box. Find out more about using blue TV in the browser, via the app or with a third-party provider.
Do I have to return my old TV-Box?
The TV-Box belongs to you and you are under no obligation to return it to Swisscom. However, if you no longer need the TV-Box, Swisscom can refurbish it and give it to another customer as a replacement device.
Support
Contact
Do you have questions concerning our products?
We will help you via telephone or chat.