Click on the blue plus symbol for more information about the ports and buttons on the Powerline 2000.
Use this port to connect the DSL/fibre router or any device with Internet capability (e.g. computer/Mac, TV-Box or console) to the Powerline-Adapter using the Ethernet cable included.
LED not on: No power supply
LED lights up white: Everything is OK. The Powerline connection is working.
LED flashes white: The Powerline adapter is pairing with the device. Please wait approx. 15 seconds.
LED flashes red: No connection to the Powerline adapter
LED lights up red: Poor connection to the Powerline adapter
The actual data rate of the Powerline adapter will be greatly influenced by the conditions in your home or apartment. In Swisscom tests, data rates of between 150 and 300 Mbit/s were measured for the new Powerline adapters. This bandwidth is suitable for most applications, including multi-stream TV.
The Powerline 2000 combination you require depends on the number of Swisscom TV-Boxes you want to connect:
Unplug the two adapters and then plug them back in. If the connection is still not working, reset the two adapters:
In rare cases, the Powerline technology may not work due to an incompatibility with your home's internal electrical wiring. In this case, please return the adapters to us within 14 days of purchase and we will refund the purchase price.
This would, in principle, be possible, provided that the other Powerline adapters have been designed in accordance with the Powerline HomePlug AV specification. Please note, however, that HomePlug AV is a standard that has evolved over several years. You may encounter significant difficulties depending on the adapter model you want to pair with the new Powerline adapters.
We therefore recommend only pairing myStrom Powerline adapters with one another and not integrating adapters from other manufacturers.