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Bluewin e-mail light, basic, pro and advanced: all you need to know about the changes to Bluewin e-mail products and Webmail adverts.
You will see adverts in your Webmail inbox if you use Bluewin e-mail for free or do not pay for it separately. You will not receive advertisements through your e-mail program or app, such as Windows Outlook or Apple Mail.
You may see advertising banners at the top of the page and advertisements above the first e-mail in your inbox. They are clearly identified as advertisements to ensure that they are not confused with spam e-mails. After the e-mail has been sent, you will see another advertisement.
If you have an Internet subscription and Bluewin e-mail basic, you can switch to Bluewin e-mail pro for CHF 1.90/mth for ad-free Bluewin e-mail and more storage (15 GB instead of 5 GB).
If you do not wish to see adverts, you can use your e-mail program or app (Windows Outlook or Apple Mail) to access your Bluewin e-mail. Go to instructions
You cannot deactivate or change the way the adverts are displayed in Webmail.
You can see all the e-mail options available from Swisscom and the services they include in this overview.
"Inactive" means that the account has not been accessed for more than one year. However, if you have set up Bluewin e-mail on your mobile phone or computer (e.g. with Outlook or Apple Mail) or log in via webmail, the account remains active – even without sending or receiving e-mails. If you have set up automatic forwarding to another e-mail address, this also counts as activity.
If your password complies with basic security rules, then your login will not change. In the event of unusual login attempts, Swisscom can require the use of additional security factors such as two-factor authentication.
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