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iPhone 14: how to order

On this page:
Order the the new iPhone 14, iPhone 14 Plus, iPhone 14 Pro and iPhone 14 Pro Max now or track your order and view delivery times.

Order a new iPhone

You can now order the new iPhone 14, iPhone 14 Pro und iPhone Pro Max in a Swisscom Shop or online. The iPhone 14 Plus will be available from 7 October 2022. 

Track order status

If you have ordered an iPhone, you can check the order status online at any time. Go to the My Swisscom or send an SMS with the keyword IPHONE to 444.
Track order status

Display delivery times

You can see the current delivery times for your iPhone in the following overview (today’s orders). Availability may vary per model, colour and memory.

iPhone 14


Blue Purple Midnight Starlight (PRODUCT)RED

iPhone 14 Plus


Blue Purple Midnight Starlight (PRODUCT)RED

iPhone 14 Pro


Deep Purple Gold Silver Space Black

iPhone 14 Pro Max


Deep Purple Gold Silver Space Black

Save on the purchase of your iPhone 

Save on the purchase of your iPhone by trading in your old smartphone with Swisscom Buyback. The value of your old device will be calculated when placing the order and deducted directly from the purchase price of your new iPhone.

Although you now choose your Mobile subscription and mobile phone separately, loyalty is still rewarded: if you opt to extend your contract, you can purchase a discounted mobile or pay for a device in instalments. You can also pay for the new iPhone models in convenient instalments: with no interest and no down payment.  

Frequently asked questions

We recommend that you take out the new subscription or change your subscription before ordering the iPhone. The new subscription or the amended subscription will only be activated once the new iPhone is delivered. From experience, lead times for iPhones can often be fairly lengthy, and by taking out a new subscription beforehand, you will ensure that you won’t have to wait for it to be activated once you have the iPhone.

You should therefore take out the subscription (without device) and then order the iPhone (without subscription).

Please contact us if you would like to change your order; for example, if you would like to change the device colour or memory capacity:

Please note: If you change your order it may affect device delivery. You keep your place in the queue. However, due to different model delivery times, you may receive your device earlier or later.

Please contact us if you wish to cancel your order:

Swisscom currently has a special switch offer. It lets you switch even if you are still tied to a different provider. Swisscom will pay the cancellation fees up to CHF 500.-
Go to switch offer

Our My Service experts will be happy to assist you with transferring your photos and contacts and explain your new iPhone functions in the Swisscom Shop, over the phone or at home.
More about My Service (Chargeable)

The Apple website provides instructions on switching from Android to iPhone.

Help from the Swisscom Community

Help from the Swisscom Community

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