iPhone 15: how to order
On this page:
Order the the new iPhone 15, iPhone 15 Plus, iPhone 15 Pro and iPhone 15 Pro Max now or track your order and view delivery times.
Order a new iPhone
You can now order the new iPhone 15, iPhone 15 Plus, iPhone 15 Pro and iPhone 15 Pro Max in a Swisscom Shop or online.
Track order
If you have already ordered an iPhone, you can check the order status online at any time. To do this, go to My Swisscom or send an SMS with the keyword IPHONE to 444.
Track order(opens in new tab)
Show delivery times
See the current delivery times for your iPhone (order today) in the overview below. Availability may vary per model, colour and memory and depends on Apple's delivery quantities as well as demand.
iPhone 15
Colour
iPhone 15 Plus
Colour
iPhone 15 Pro
Colour
iPhone 15 Pro Max
Colour
The latest iPhone models are in high demand and the available stock is limited. In view of this, Swisscom operates a fair ordering process: iPhones are sold on a first come, first served basis, whether ordered online, from the Swisscom Shop or from a partner provider.
Save on the purchase of your iPhone
Save on the purchase of your iPhone by trading in your old smartphone with Swisscom Buyback. The value of your old device will be calculated when placing the order and deducted directly from the purchase price of your new iPhone.
Although you now choose your Mobile subscription and mobile phone separately, loyalty is still rewarded: if you opt to extend your contract, you can purchase a discounted mobile or pay for a device in instalments. You can also pay for the new iPhone models in convenient instalments: with no interest and no down payment.
Frequently asked questions
I would like to order the iPhone with a new subscription or an amended subscription. What do I need to do?
We recommend that you take out the new subscription or change your subscription before ordering the iPhone. The new subscription or the amended subscription will only be activated once the new iPhone is delivered. From experience, lead times for iPhones can often be fairly lengthy, and by taking out a new subscription beforehand, you will ensure that you won’t have to wait for it to be activated once you have the iPhone.
You should therefore take out the subscription (without device) and then order the iPhone (without subscription).
How do I cancel my order?
Please contact us if you wish to cancel your order:
How do I switch to Swisscom if I am tied into a contract with another provider?
Swisscom currently has a special switch offer. It lets you switch even if you are still tied to a different provider. Swisscom will pay the cancellation fees up to CHF 500.-
Go to switch offer
Who can help me set up my iPhone?
Our My Service experts will be happy to assist you with transferring your photos and contacts and explain your new iPhone functions in the Swisscom Shop, over the phone or at home.
More about My Service (Chargeable)
The Apple website(opens in new tab) provides instructions on switching from Android to iPhone.
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Help from the Swisscom Community
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