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Swisscom blue TV features

On this page:
Creating a customised channel list, using the TV guide, using Replay and managing your recordings: discover all the features of Swisscom blue TV.

Create a customised channel list

There are more than 300 channels on Swisscom blue TV. You can either use the default channel sequence or create a customised channel list if you only wish to view specific channels or use a specific channel sequence.

Option 1 of 2

On My Swisscom

Log into My Swisscom (Customer Center)  to create a customised channel list.

Option 2 of 2

On a television with a TV-Box from Swisscom

  1. Press the “home” button on your Swisscom TV remote control.
  2. Go to the cogwheel in the top left to access the settings.
  3. Go to “TV settings” and select “TV channel lists”.
  4. Select the channel list sequence that you wish to change and select “Edit” to change the sequence.
  5. Move the channels into the order you want via the arrow buttons and press save to confirm your chosen sequence. Click “Position” to directly assign channel numbers to channels, such as channel position 1 for SRF1.
  6. This is automatically activated once you save the new list of channels. However, you can change the channel list again at any time in the TV Guide, using the “option” button.

Replay

Missed a programme? Use the Replay function to play or rewind previously broadcast programmes and films. The subscription overview shows you the TV subscriptions that include this feature. To use Replay, you need to activate the function once on the TV for all subscriptions. To do so, press the Home button on your remote control, click the small cogwheel in the top-right corner and select “Replay”. Tick the correct channel and select “Activate”.

The Replay function is not available to blue TV public users.

How to use Replay

  1. Go to the TV Guide.
  2. Channels that allow previously broadcast programmes to be replayed are highlighted.
  3. Select the programme you wish to watch and click “View”.

Replay advertising on blue TV

Some TV channels have introduced new forms of advertising on time-shifted television. In future, you will therefore also see advertising during recordings, live pause and Replay TV. To skip the Replay advertisements, you can add the new Replay Comfort option for CHF 6.90/mth.

Find out more

Recordings

Swisscom blue TV allows you to record programmes. With the Swisscom TV-Box you can, for example, use the red Record button on your blue TV remote control.

Your recordings will be saved for a period of 2 years. They will then be moved to the recycling bin for a period of 30 days, during which time you have the option of restoring them. We recommend that you permanently archive recordings that are important to you.

Your recording storage capacity depends on your blue TV subscription. With blue TV L, you can add an option(opens in new tab) for 500 extra hours recording space. 

You have 30 days in which to recover deleted recordings. Recordings are then automatically archived and remain stored indefinitely. If your archive storage is full, you will need to delete recordings that have already been archived before the recovery will work.

How to recover your recordings: 

We recommend that you permanently archive recordings that are important to you. Here’s how:

  1. Go to your recordings.
  2. Go to the recording in question and press ‘OK’.
  3. Select ‘Archive’ below.
  4. The recording now has a padlock symbol, which tells you that the programme has been archived and will be permanently stored.

If you are no longer able to locate your recordings, this may be due to one of the following reasons.

  • Your recording is older than 2 years and has been moved to the recycling bin by Swisscom, where it will be permanently deleted after 30 days.
  • You are not logged onto tv.blue.ch or the blue TV app with the login you originally used to record the programme. In this case, you should log out and then log back in with the correct Login. Tip: as a rule, you only need one Login for all Swisscom services. Please contact us if you would like to merge your Swisscom logins.

FAQs

When using blue TV via the app (e.g. on Apple TV 4K or Smart TV), the following functions and content are not available:

  • Radio
  • Teletext
  • Sub-titles
  • blue+ in UHD


Only stereo sound is provided, which can lead to delays of 12-22 seconds for Live TV.  

Help from the Swisscom Community

Help from the Swisscom Community

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