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Gigaset Repeater HX

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The Gigaset Repeater HX extends the range of your HD phones. Find out how to install, connect and position the device.

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Device

The Gigaset Repeater HX is compatible with specific HD phones in combination with an Internet-Box 2, Internet-Box 3, Internet-Box standard, Internet-Box plus and Centro Business 2.0 after FW Version 9.04.02 with a fixed network connection (IP). The Internet-Box light cannot be used. You can use up to 2 repeaters.

Internet Box Light

Set up and use

Connect to the router

Before starting the connection to the router, place the Gigaset Repeater HX in the direct vicinity of the router and a mains supply. If you are already using a Gigaset Repeater HX, this must be situated close to the router and switched on for the connection to be established.

Proceed as follows:

  1. Connect the network device to a power socket.
  2. Connect the cable to the repeater – the repeater will remain in connection mode for approximately 5 minutes (left LED flashes).
  3. During this time, hold down the + button on the Internet-Box for 1 second.
  4. Once the repeater LED shows a steady green light, it is connected to the router.

Position the Gigaset repeater

Once you have completed the connection process, you can position the Gigaset Repeater HX wherever you would like to increase the reception range of your HD phones. After the device has been switched on, make sure that the left LED shows a steady light. If the LED continues to flash even after 30 seconds, the Gigaset repeater is too far from the base or reception is blocked by thick walls or metal objects (radiators etc.). Re-position the Gigaset repeater.

2 Gigaset Repeater / 2 HD-Phone per Repeater

You can use up to two Gigaset Repeater HX devices with your Internet-Box. However, you can only have one repeater path at a time between the router and repeater. The Gigaset Repeater HX can be used with up to 2 HD-Phones.

Please also note that when installing 2 repeaters, there must be a minimum distance of 10 metres between the two Gigaset repeaters. To position the second repeater, disconnect the first repeater from the power supply to find the best position for the second repeater.

Instructions, documents and firmware


In diesem Video zeigt Oliver, Trainer bei Swisscom Academy, den Lieferumfang der Internet-Box 4 und erklärt dir wie man diese Installiert.

Frequently asked questions

The left LED indicates the connection status and ready status.

If not yet connected

Flashing LED
Ready for automatic connection
LED off
Automatic connection unsuccessful after 5 minutes


In operation

Steady LED
Connection exists to base
Flashing LED
No connection to base
LED off
No power supply


The right LED indicates the handset connection over the repeater.

LED flashes once every 3 seconds
One handset is connected over the repeater
LED flashes twice every 3 seconds
Two handsets are connected over the repeater
LED off
No traffic

Once the repeater is correctly positioned, you will benefit from extended range when making and receiving HD phone calls. The HD phone automatically and imperceptibly switches from one radio range to another. Within the extended radio range, you can make and receive calls using two HD phones simultaneously. DECT encryption ensures you always have a secure connection.

If there are three HD phones within range of the repeater and a call is received, only two will ring.

No, when using the Gigaset repeater, your HD phone will no longer support Ecomode plus.

To reset the repeater, hold down the repeater button on the rear of the device for approx. 10 seconds. Release the button when the left LED starts flashing. The repeater will then be ready to establish a new connection, to a different base for example.

The HD phone may not initially have been found in the extended range by the Gigaset repeater. Switch the HD phone off and then back on and try again.

In the router, the DECT PIN is set to 0000 by default. If you have changed this, you will need to reset the DECT PIN to 0000 to set up the Repeater. You will find the DECT PIN in the web portal > http://internetbox.home(opens in new tab) > Telephony & DECT > PIN

Help from the Swisscom Community

Help from the Swisscom Community

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