Support & Service

Support from My Service experts, mobile phone repairs and free courses: find the right solution for technical issues, faulty devices and usage questions.

Technical support

My Service experts can help you with technical problems and device issues. On the phone, in a Swisscom Shop or at home.

Price per month
from 5.90

Fix mobile phones

Bring your faulty mobile phone to the Swisscom Shop for repair or have it repaired in one of our 11 Repair Centers.

Price per repair
from 40.–

Courses

Using your smartphone, taking pictures, surfing or chatting: learn from our Academy trainers how to navigate the digital world securely.

Online courses & video tutorials
Free of charge

Your benefits from our free services

You can see your bills and subscriptions on your mobile phone with the My Swisscom App.
Our home networking tips help you get the best WLAN in all your rooms.
You can chat to other customers in the Swisscom Community.

You can manage your WLAN settings and Smart Home devices with the Home App.
Keep costs under control with the My Swisscom Customer Center.
The My Swisscom Assistant helps with your computer settings.

Ready. Your questions deserve the best service

From consultations to support, we assist you and offer helpful tips & tricks for
efficiently exploiting new opportunities.

Any questions?

Sales Hotline

0800 555 155
Mo–Sa 8.00–20.00

Chat

Swisscom Shop

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