Support Tools

Support Tools

Support Tools

Technical problems?

Simple and speedy step-by-step solutions to your technical problems.


My Swisscom Assistant

Connect and optimize - free help program

The My Swisscom Assistant helps you set up, optimize and manage Internet, wireless and e-mail on your computer. Install this free utility and continue to surf worry-free.

 

Install now, Windows    Install now, Mac    Learn more

My Swisscom Assistant

My Swisscom Assistant - free help program

The My Swisscom Assistant helps you set up, repair and manage Internet, WiFi and e-mail on your computer.

 

Download

Program for Windows and Mac

Please visit this site on your computer in order to launch/install the automatic Assistant for Windows and Mac.


My Swisscom Assistant

Recommended help

 

My Swisscom Assistant supports your computer with various concerns, reports and remedies problems independently if required.

 

Download

My Swisscom Assistant

My Swisscom Assistant supports your computer with various concerns, reports and remedies problems independently if required.

 

Download



Faulty mobile phone?

We can show you what to do

Repair mobile phone


Customer Center

Manage your personal data, subscriptions and bills on your own.


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Customer Center

Manage your personal data, subscriptions and bills on your own.

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Handy einrichten

Making WLAN connection

Set up a WLAN connection easily on your mobile phone. To do this, select the simple wizard or the manual step by step guide.

Set up automatically    Set up manually

Set up an email address on your mobile phone

Set up your e-mail address easy to use on the mobile phone. To do this, select the simple wizard or the manual step by step guide.

Set up automatically    Set up manually

Email can be set up by experts (extra charge)

Our experts MyService like to help you create your email account and / or to set up your e-mail address to your device.

 

Go to offer

WLAN can be optimized by experts (extra charge)

Our experts MyService like to help you analyze and troubleshoot your local connection problems.

 

Go to offer


Customer Center

Set up your tv or radio channels or upgrade your tv subscription.

 

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Customer Center

Set up your tv or radio channels or upgrade your tv subscription.

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Customer Center

Check and change your personal details, e.g. when you move.

 

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Customer Center

Check and change your personal details, e.g. when you move.

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Customer help customer

Swisscom Friends

Neighborly help with TVs, mobile devices, computers, networks and the Internet

www.swisscomfriends.ch

Swisscom TV App

My Swisscom App

- Compatible with Windows XP, Vista, 7, 8.x and 10
- Compatible with Mac OS 10.9, 10.10 & 10.11

- Compatible with Windows XP, Vista, 7, 8.x and 10 / Outlook Express, Windows Mail, Windows Live Mail and Office Outlook (2003 - 2016).


- Compatible with Mac OS 10.9, 10.10 & 10.11 / Apple Mail, Microsoft® Office 2011, 2013 & 2016.

Discuss your questions with other customers or look for fast and simple assistance for your Swisscom products.

Customer
Center

Manage your personal data, subscriptions and bills on your own.

Login

My Swisscom Assistant

The worry-free service for your computer

Details

Mobile Set up

Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.

Details

Quick Check

Check up on your own Swisscom services such as TV, Internet, telephone, and email!

Details

Customer
Center

Manage your personal data, subscriptions and bills on your own.

Login

My Swisscom Assistant

The worry-free service for your computer

Details

Mobile Set up

Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.

Details

Quick Check

Check up on your own Swisscom services such as TV, Internet, telephone, and email!

Details

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