For business customers: Swisscom bill with QR code
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Swiss payment transactions are being modernised. By the end of September 2022, all paying-in slips will be replaced by the new QR paying-in slip.
Between 1 October 2021 and spring 2022, Swisscom will be implementing a gradual changeover to the new QR paying-in slip. During the transition phase, you may receive your Swisscom bill with both the new QR paying-in slip and the previous orange paying-in slip.
View bill online
You can view paid, pending and overdue bills in My Swisscom Business (Business Center).
Paying bills
You will not notice any significant changes as a result of the new QR paying-in slip. The new QR paying-in slip can still be used to make payments in the usual ways via online banking or in person at a post office or Multimat (Bancomat with option to pay in).
Please note that the standard charge of CHF 3.50, including VAT, also applies for payments made at the post office counter with the QR paying-in slip.
E-invoicing, eBill and direct debits will continue to function as normal, even after introduction of the QR paying-in slip. You may need to adapt existing payment templates or the master data in your accounts payable software.
Example QR bill
Please note that the QR code used in this example bill cannot be scanned.
- Receipt
- Payment part
- QR code
- Swisscom’s QR IBAN
- Equivalent to the reference on the previous orange paying-in slip.
- Information such as bill number, bill date etc. (depending on the product being billed).
FAQ QR bill
What information does the QR code on the Swisscom paying-in slip contain?
The QR code contains all relevant information about the bill, including payee, payer, bill amount, currency etc.
All of the information contained in the QR code is printed clearly on the paying-in slip.
What is the purpose of the QR bill?
The new QR bill aims to standardise payment transactions in Switzerland to reduce administrative effort and simplify processes for the biller and the recipient.
Will other companies also be switching to the QR bill?
Since June 2020, it has been a mandatory requirement for companies to be able to process QR bills. By the end of September 2022, all billers must have changed over to the new QR bill.
When will the current paying-in slips stop being accepted?
From 1 October 2022, it will not be possible to pay bills using the current red and orange paying-in slips.
Why does the QR paying-in slip not show the account number?
On the QR paying-in slip, the account number (as shown on the orange paying-in slip) has been replaced by the QR IBAN, which contains all important payee account information.
Swisscom will use the following QR IBANs:
Telecommunications and device bills will have the QR IBAN CH32 3000 0001 8769 3077 7
Bills for IT solutions business will have the QR IBAN CH84 3000 0002 8769 3077 7
Do I have to make changes to pay with a QR deposit slip?
You may have to adjust existing payment templates, standing orders or the master data in your accounts payable software.For standing orders, the ISR subscriber no. (account number on the orange payment slip) must be replaced by the QR IBAN.
Can existing document readers used to scan the code line still be used for the QR code?
Please check with the document reader manufacturer.
Can I request an initial sample bill with QR paying-in slip from Swisscom?
No. Swisscom is unable to provide sample bills.
What are the advantages of the new QR bill?
- Simplified bill processing and fewer data errors
- All payment details are digitally incorporated within the QR code
- Saves time and money because less manual effort is required
- Supports digital payments, postal payments and payments at the post office
Any questions?
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