Set up and use
Declaration of Conformity
Frequently asked questions
What do the LEDs?
Lights up white: The Smart Switch is switched on and in use.
Not lit/blinking: The Smart Switch is off.
Flashes red: The Smart switch is not connected to the WLAN. Check your WLAN.
How can I control my Swisscom Smart Switch in future?
If your switch is already connected, you can add it in the myStrom App(opens in new tab). If you have not yet connected your switch, you must first connect it to the Internet-Box. The LED of the Smart Switch shows a steady white light if the connection is successful. If not, press and hold the button on the switch for five seconds until the LED flashes white. Now also press the + button on the Internet-Box or WLAN-Box, depending on which device is closer to the Smart Switch. Wait for 2 minutes. The Internet-Box now connects and checks whether your switch needs an update, and installs it automatically if necessary. You can then add your switch in the app.
How much power does the Smart Switch consume? How do I save electricity?
Discover the electrical energy consumption of your Smart Switch here:
Check out these tips and discover how to save energy:
How do I update the firmware on my Smart Switch?
Your Smart Switch’s firmware will update automatically as soon as a new version is available.
No suitable answer found?
Help from the Swisscom Community
Know more together: Our community with over 10,000 active users will be happy to support you.