WLAN-Box 5 Pro

Wi-Fi 7 is the latest Wi-Fi standard for the technology of the future. Alongside the 2.4 and 5 GHz bands, which have been available for several years, tri-band Wi-Fi also has a 6 GHz band. This band is low interference, because there are currently fewer devices in this range.
The WLAN-Box 5 Pro is compatible with all WLAN devices, regardless of their Wi-Fi standard.

Installation of WLAN-Box 5 Pro without the My Swisscom app

1. Select the optimal location for your WLAN-Box – as centrally as possible between the Internet-Box and the room in which you want to improve the WLAN. 
2. Connect the WLAN-Box to the power and switch it on.
3. As soon as the LED on the WLAN-Box flashes red, press the plus button (+) on the WLAN-Box and then the plus button (+) on the Internet-Box. Do this within two minutes. 
4. If the WLAN-Box 5 Pro LED shows a steady white light, the devices have been successfully paired.

Installation of WLAN-Box 5 Pro without the My Swisscom app

1. Place the WLAN-Box in the room in which you want to improve the WLAN. 
2. Connect the WLAN-Box directly to the Internet-Box using the Ethernet cable supplied. 
3. Connect the WLAN-Box to the mains power and switch it on. 
4. If the WLAN-Box 5 Pro LED shows a steady white light, the devices have been successfully paired.

Change the WLAN-Box 5 Pro settings through the Internet-Box web portal. This is where you can change your WLAN access data, configure parental controls (surf times and time limits) or display all the connected devices.

On computers

Enter http://internetbox.swisscom.ch(opens in new tab) or 192.168.1.1(opens in new tab) in your Internet browser. Note that you have access only if you are connected to your Internet Box within the network. Log in with your existing admin password. If you do not know the password, click on "Set new password" to create a new password.

On smartphones

You can access and change your main settings at home on your smartphone via the My Swisscom app.

The WLAN-Box 5 Pro is compatible with the Internet-Box 2 and all more recent models. The Internet-Box plus and Internet-Box standard support the older WLAN standard (Wi-Fi 5) and are unable to reach the maximum WLAN speed of the WLAN-Box 3. In addition, these routers do not support the latest encryption standards, which can lead to incompatibilities with the WLAN-Box 5 Pro For these reasons, the Internet-Box plus and Internet-Box standard are not compatible with the WLAN-Box 5 Pro.

To use Wi-Fi 7 with the WLAN-Box 5 Pro, WPA3 encryption is required. 
To ensure optimum WLAN-Box 5 Pro function, WPA3 is automatically activated on the router during the installation process. 
Some older devices, such as WLAN printers, do not support this new standard and can therefore no longer connect to the WLAN. 
To connect your device (e.g. a printer) to the WLAN-Box 5 Pro, manually reset the WLAN encryption to WPA2. 

For the interference-free 6 GHz WLAN band, the WLAN-Box 5 Pro has four more antennas than the WLAN-Box 5. 
These require more space in the casing. 
The larger design also has a positive effect on the generation of heat in the device. 

Check this in the WLAN tab in the web portal. Here you will see whether WLAN and the 6 GHz band have been activated. 
The device to which the WLAN-Box 5 Pro is connected must also support 6 GHz and the latest WLAN standard (Wi-Fi 7 or Wi-Fi 6E)  
If you use two WLAN-Box 5 Pros or one WLAN-Box 5 Pro and one WLAN-Box 3, you can connect these to a WLAN mesh via the 6 GHz band, 
reducing the strain on the 2.4 and 5 GHz bands. Devices that do not support the 6 GHz band also benefit from a better connection. 

The WLAN-Box 5 Pro runs on low power (max. 1 watt) and therefore only emits very small amounts of radiation. It also complies with all relevant limits and guidelines. To minimise radiation, the WLAN-Box 5 Pro can also be switched off manually. In addition, the WLAN operating time settings from the Internet-Box are transferred automatically to the connected WLAN-Boxes.

To ensure your device will use Wi-Fi 7 to connect to the WLAN-Box 5 Pro instead of the Wi-Fi 5 or 6 of Internet-Box 2, 3 or 4, do the following:

• Connect the WLAN-Box 5 Pro to the Internet-Box with an Ethernet cable (WLAN Access Point). 

• Deactivate the “Synchronise WLAN status between the Internet-Box and WLAN-Box” option in the web portal. 

• Switch off the WLAN on the Internet-Box. 
  

Yes, the guest WLAN works in the Internet-Box WLAN and in the WLAN-Box 5 Pro reception range.