- With Simply Digital, you access customer support exclusively via the My Swisscom app or the web-based version. If you submit your request to the hotline or a Shop, you will be referred to your chosen support channel.
- If you repeatedly contact us via a support channel that is not included, the option can be deactivated immediately. You settle your bill using digital payment methods (eBill, TWINT, etc.).
- Simply Digital can be activated or deactivated at the end of each calendar month.
Benefit on all blue Mobile subscriptions
For example, with blue Mobile M:
- Unlimited surfing within Switzerland or the EU/Western Europe
- Unlimited calls within Switzerland or EU/Western Europe
- Giga Speed: up to 1 Gbit/s with 5G
All Swisscom subscriptions are climate neutral
Online only: Free activation from 59.90
Save on your Mobile subscription
Combine Mobile and Internet subscriptions and save 20.– per month
With blue Mobile and blue Internet, benefit from a 20.– discount on your Mobile subscription.
The rest of the household save 30.– per month
Up to 4 further people in the same household each benefit from a 30.– discount on their Mobile subscription.
Simply Digital – online instead of hotline
Your first port of call – the digital assistant
Our digital assistant Sam will respond to all your enquiries at any time over chat. If Sam is ever unable to assist, you can access Swisscom Support via chat, on the hotline or at a Swisscom Shop.
Always report enquiries online first
Your enquiry always has to be reported first on the My Swisscom app or online on swisscom.ch, rather than turning directly to our hotline or in-store advisors.
Save every month with Simply Digital
Enjoy a monthly discount of CHF 10.– on any mobile and Internet subscription.
What you need to know about the offers
General terms and conditions
Online only:
- Free activation worth 59.90
- Save 60.– in total on the subscription price (for example with the blue Mobile M)
Sign up online to a new blue Mobile S 24-month subscription and enjoy:
Including blue Benefit and Simply Digital benefit
- blue Mobile S 6 months for 29.90/mth, at the end of the promotion period, you will pay just 39.90/mth for life
- blue Mobile M 6 months for 29.90/mth, at the end of the promotion period, you will pay just 49.90/mth for life
- blue Mobile L 6 months for 29.90/mth, at the end of the promotion period, you will pay just 69.90/mth for life
- Valid in combination with a Swisscom Internet subscription (also when taking out a new combined Internet and mobile subscription)
Including Simply Digital benefit
- blue Mobile S 6 months for 49.90/mth, at the end of the promotion period, you will pay just 59.90/mth
- blue Mobile M 6 months for 49.90/mth, at the end of the promotion period, you will pay just 69.90/mth
- blue Mobile L 6 months for 49.90/mth, at the end of the promotion period, you will pay just 89.90/mth
- With no Swisscom Internet subscription
Simply Digital
I am under 30 – is there a special discount?
By activating the Simply Digital benefit, you save 10.– on your mobile subscription every month. If you are already an Internet customer, you can also take advantage of the blue Benefit:
- 1st mobile subscription in household: thanks to the blue Benefit, you receive an additional 20.–/mth off your mobile subscription.
- 2nd to 5th mobile subscription in household: add the mobile subscription to your blue Benefit and enjoy a 30.–/mth discount on the mobile subscription.
I already have a Swisscom mobile subscription – can I benefit?
Offer only applies for new blue Mobile subscriptions. However, if you already have an existing Mobile subscription, there are still attractive benefits to be had:
Do you have an inOne mobile go subscription?
Your subscription has been changed automatically to the new blue Mobile M – you are now enjoying faster speeds. Find out more about the new Mobile subscriptions here.
Do you already have Swisscom Internet at home?
Save 20.–/mth on your Mobile subscription with blue Benefit.
Save when you renew your mobile subscription
If you extend your mobile subscription, you’ll have access to some attractive discounts on a new smartphone.
This is how climate-neutral subscriptions work.
- Climate-neutral subscriptions require a climate-neutral network (mobile and fixed-telephone network) and climate-neutral devices (Internet boxes, TV boxes, WLAN boxes and smartphones).
- The Swisscom network is climate-neutral: Swisscom has been operating its entire network with 100% renewable energy for over 10 years and generates some of the electricity it consumes itself thanks to its 87 photovoltaic plants. By continuously modernising the technology and increasing energy efficiency, we have also been able to reduce CO2 emissions from operations by over 80% since 1990. All these measures result in fewer CO2 emissions. We offset all residual CO2 emissions that we cannot reduce ourselves.
- Devices are climate-neutral: Swisscom’s own products such as Internet and TV boxes have been climate-neutral since 2020. This is due to more efficient production and optimised packaging. We do not produce smartphones ourselves, but we fully offset the CO2 emissions generated during production, transport and use on behalf of our customers. Offsetting means that CO2 emissions are prevented or removed from the atmosphere by investing in climate protection projects to reduce an equivalent quantity of emissions elsewhere. Swisscom supports various recognised climate protection projects.
