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Ports, settings and technical information about your WLAN-Box. 

Device and ports

Swisscom’s WLAN-Box is a home network accessory for your Internet-Box 3, Internet-Box 2, Internet-Box standard and Internet-Box plus that increases the range of your existing WLAN network.

Click the blue plus icon to find out more about the ports and buttons on your WLAN-Box.



Technical information


Steering ensures that your devices (e.g. smart phone or tablets) are automatically connected to the best WLAN network to achieve maximum speed. Besides the 2.4 GHz standard band, with which every WLAN device is compatible, the WLAN-Box also has the 5 GHz band.


Depending on its position, the WLAN device connects to the Internet-Box or WLAN-Box without interrupting Internet access. If a device does not connect at any time, briefly switch the device’s WLAN off and on again (e.g. in airplane mode).It will then reconnect to the best WLAN.

Find out more technical details about your WLAN-Box.




Change settings

You can easily manage your WLAN-Box settings via the web portal. You can change your WLAN access data, configure Parental Controls and access an overview of all connected devices.

On computers

Enter http://internetbox.home or in your Internet browser. Note that you have access only if you are connected to your Internet Box within the network. Log in with your existing admin password. If you do not know the password, click on "Set new password" to create a new password.

On smartphones

You can access and change your main settings at home on your smartphone via the Home app.

Saving and restoring configurations

Once you have set it up, save your Internet-Box configuration. This lets you restore preferred settings after replacing a device, for instance. To do so, go to the web portal > Internet-Box > Save configuration.

Energy consumption

Current power consumption

Status WLAN connection
Ethernet connection 
Standby mode
(no end devices connected)
Normal operating mode*
(Data transmission from connected terminals)
OFF 0.086W

* Normal operating mode: 
WLAN-Box is connected to Internet-Box (WLAN backbone or Ethernet backbone)
With 1 WLAN device connected to each 2.4 and 5 GHz WLAN connection, both watching Swisscom TV air.

Additional electrical energy consumption figures (readings taken in accordance with legal requirements)

Frequently asked questions

Are the WLAN-Box emission levels higher than existing WLAN accessories?

Does the Internet-Box’s integrated parental control function also work with the WLAN-Box?

Which password do I use to log into the web portal to access the WLAN-Box?

Is the guest WLAN range also extended by the WLAN-Box?



Do you have questions concerning our products?

We will help you via telephone or chat.

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